NAWAF ALABDULQADER
Dammam,04
Summary
Efficient Import and Export Coordinator with extensive experience in logistics and international trade. Skilled in coordinating import and export activities, customs clearance and freight forwarding. Demonstrated success in managing multiple projects and nurturing solid relationships with stakeholders.
Overview
11
11
years of professional experience
Work history
Import of record
DHL Express
Alkhobar, Saudi Arabia
2014.07 - Current
- Representing customers in customs clearance process
- collection of documents for customs clearance of goods
- issuing customs documents, keeping records of relevant documents
- communication with the customs and customers
- working with specialized customs software
- liaising with customers
- responsibility for related administrative tasks.
- Selected, trained and performance-managed staff to build results-focused team.
- Planned logistics across international boundaries to reliably meet delivery requirements.
- Defined KPI targets to maintain solid standards of work in DHL team.
- Assessed staff and team performance and regularly actioned insights to fuel improvement.
Patient services specialist
Saad hospital
Khobar, Eastern Province
2012.12 - 2014.07
‑ Ensures quality care and satisfaction
‑ Handles patient inquiries and concerns
‑ Coordinates appointments and medical records
‑ Provides support and assistance during hospital stays
‑ Facilitates smooth communication between patients and healthcare providers
Education
Foundation degree - Customer service
international business training Association
USA 01/2024 - 01/2024
Diploma of Education - International diploma in logistics and transportation level 5
The Chartered Institute of Logistics And Transport
UK05.2023
Foundation degree - International intrductory certificate in logistics and transportation
The Chartered Institute of Logistics And Transport
UK04.2023
Diploma of Education - Supply chain
Alison Education
Ireland 2021
Associate's degree - IT TECHNICAL SUPPORT
College of Technology
Al Hufuf, Eastern Province 03/2009 - 09/2011
Skills
- Customs audits
- Microsoft Excel
- Explanatory notes
- Supply chain coordination
- Trade agreements
- Customs legislation knowledge
- Logistics management
- Shipment route evaluation
- Logistical transport planning
- Customer experience
- Customer care
- Office 365 usage
- Customs Integrated Tariff systems
- Freight management
Languages
Arabic
Native
English
Fluent
Timeline
Import of record
DHL Express
2014.07 - Current
Patient services specialist
Saad hospital
2012.12 - 2014.07
Foundation degree - Customer service
international business training Association
01/2024 - 01/2024
Diploma of Education - International diploma in logistics and transportation level 5
The Chartered Institute of Logistics And Transport
Foundation degree - International intrductory certificate in logistics and transportation
The Chartered Institute of Logistics And Transport
Diploma of Education - Supply chain
Alison Education
Associate's degree - IT TECHNICAL SUPPORT
College of Technology
03/2009 - 09/2011