Nawaf Alajaleen
Jubail
Summary
Dynamic professional with a proven track record in customer service and team collaboration, honed across roles at Walmart and UPS. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional time management and problem-solving skills. Achieved a significant increase in repeat business through outstanding service and professionalism.
Overview
2
2
years of professional experience
Work History
Cashier
Walmart
01.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Loader
UPS
01.2023 - 01.2024
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
Stocker
Target
01.2023 - 01.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Education
Bachelor’s - Environmental Engineering
Colorado State University
Fort Collins, Colorado, USAHigh School Diploma -
Deffi High School
Jubail 06.2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
- Conflict resolution
- Product knowledge
- Issue resolution
- Complex Problem-solving
Languages
English
Advanced (C1)
Timeline
Cashier
Walmart
01.2024 - 01.2025
Loader
UPS
01.2023 - 01.2024
Stocker
Target
01.2023 - 01.2024
Bachelor’s - Environmental Engineering
Colorado State University
High School Diploma -
Deffi High School
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