NAWAF ALARWAN

• Supporting colleagues within MOMRAH team in existing and future client-facing Systems developments to drive business success.

• I was assigned to support the CTS & DMS for the Ministry of municipal Rural Affairs &housing.

• Extracting data from the databaes

• Building a full CR test report

• Performed system analysis, documentation, testing, implementation and user support for the CTS mobile application with 35K+ active users

• Adding on the system

• Merging departments on the system

• integration of third parties to the system

• Modification on referral forms

• iPhone app project manager

• Had exposure to the concept of monitoring and NOC.

• I was introduced to many tools monitor, such as Intermapper for networks and MS SCOM for servers

• Conducted research, gathered information from multiple sources and presented results
• • I was responsible for updating the servers owner , contact information and to which department do they belong to