Summary
Work History
Education
Skills
Languages
Timeline
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Nawaf Albrikan

Riyadh ,Saudi Arabia

Summary

A highly skilled professional with expertise in MS Office, written translation, and Workday HR software handling. Demonstrates exceptional organisation and time management abilities, alongside proficiency in multilingual communication and cultural awareness. Adept at administration tasks including document preparation, travel arrangements planning, and interdepartmental coordination. Committed to delivering outstanding customer service while maintaining sensitivity to context and coping with pressure effectively. Career goals include leveraging skills in data entry and telephone etiquette to enhance operational efficiency within a dynamic environment.

Work History

Senior operations officer

Emdad Al-Khebrat Company Limited
Riyadh, Riyadh Region
  • Fostered culture of continuous improvement within team members.
  • Increased customer satisfaction levels with implementation of feedback systems.
  • Promoted collaborative work environment to enhance team morale.

interpreter and coordinator

International Military Cooperation Department
Riyadh
  • Bridged language gaps during diplomatic events, promoting smoother international relations.
  • Delivered clear communication by accurately translating complex technical documents.
  • Supported accurate record-keeping with proficient data entry skills.
  • Facilitated cross-departmental meetings for improved collaboration efforts.
  • Handled administrative tasks, freeing up time for senior staff members.

Customer service representative

Call centers company CCC
Riyadh, Riyadh Region
  • Processed orders promptly ensuring a positive shopping experience for customers.
  • Facilitated customer loyalty programmes to enhance customer retention.
  • Offered technical support, leading to enhanced user experience.
  • Provided top-notch support for increased customer satisfaction.
  • Participated in team meetings sharing best practices for improving service delivery.

Receptionist

Holiday Inn Hotel Company
Riyadh, Riyadh Region
  • Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Utilised multi-line telephone system to manage incoming calls effectively.

Human resources officer

Al Bawani Company Limited
Riyadh
  • Ensured compliance to employment regulations by staying updated on latest HR policies.
  • Maintained accurate personnel records, ensuring data privacy regulations are met at all times.
  • Managed complex employee relations issues to minimise workplace conflicts.
  • Facilitated smooth communication channels through regular team meetings for better understanding among staff members.
  • Conducted regular recruitment drives for hiring top talent in industry.

Education

Bachelor of Arts - English Literature

King Saud university
Saudi Arabia

Skills

  • MS Office proficient
  • Written translation
  • Administration
  • Multilingual proficiency
  • Organisation and time management
  • Travel arrangements planning
  • Document preparation
  • Travel arrangements
  • Written correspondence
  • Interdepartmental coordination
  • Customer Service
  • Data Entry

Languages

English
Advanced

Timeline

Senior operations officer

Emdad Al-Khebrat Company Limited

interpreter and coordinator

International Military Cooperation Department

Customer service representative

Call centers company CCC

Receptionist

Holiday Inn Hotel Company

Human resources officer

Al Bawani Company Limited

Bachelor of Arts - English Literature

King Saud university

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Nawaf Albrikan