NAWAF ALHAMED
Translation
Buraidah,05
Summary
Developed strong communication and organizational skills in healthcare setting, ensuring seamless patient interactions and administrative efficiency. Transitioning to new field with focus on utilizing these transferable skills in diverse environments. Dedicated to providing high-quality service and fostering positive experiences in any role.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Translation
Qumc
Buraidah, Al-Qassim Region
10.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided exceptional customer service to patients, addressing inquiries and resolving issues related to scheduling.
- Assisted in the training of new Patient Coordinators, sharing best practices and ensuring consistent quality of service across the team.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
Operations Assistant
Hoof Restaurant
Buraidah, Al-Qassim Region
03.2021 - 03.2024
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Serviced high volume of calls while providing excellent customer service.
Education
Bachelor of - ENGLISH LANGUAGE AND TRANSLATION
Qassim University
Buraidah, 05 04.2001 -
Skills
- Flexibility
- Staff Management
- Communication
- Time Management
- Customer service
- Multitasking
Timeline
Translation
Qumc
10.2024 - Current
Operations Assistant
Hoof Restaurant
03.2021 - 03.2024
Bachelor of - ENGLISH LANGUAGE AND TRANSLATION
Qassim University
04.2001 -
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