Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Nawaf Alsaif

.
Riyadh

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

  • Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Customer Service Specialist

Mobily
07.2020 - Current

Education

Diploma - General Management

King Faisal Universety
04.2001 -

Skills

  • Good communication skills
  • Complaint resolution
  • De-escalation techniques
  • Problem-solving abilities
  • Follow-up skills
  • Adaptability and flexibility
  • Staff education and training
  • Computer skills
  • Teamwork skills
  • Active listening

Timeline

Customer Service Specialist

Mobily
07.2020 - Current

Diploma - General Management

King Faisal Universety
04.2001 -
Nawaf Alsaif.