Nawaf Baharetha
Makkah,02
Summary
Accomplished travel professional with extensive expertise in air travel and ticketing, adept at fare construction using the IATA mileage system and proficient in GDS systems such as Amadeus and Galileo. Demonstrates strong capabilities in travel planning and logistics, with a deep understanding of global geography, transport modes, and accommodation management. Skilled in tour packaging, managing travel documents, and delivering exceptional customer service, including VIP relations and problem-solving under pressure. Proficient in Microsoft Office Suite and travel-specific software, with a keen commercial awareness of the travel industry's income-generating activities. Committed to enhancing operational efficiency while ensuring high-impact service delivery.
Overview
22
22
years of professional experience
Work history
General manager
Rahal Global
Makkah, Mecca Region
02.2022 - 03.2026
General manager
Nouran Travel
Makkah, Mecca Region
12.2020 - 01.2022
General manager
Aseel Line
Makkah, Mecca Region
01.2017 - 12.2020
General manager
Shuraka Alkhair
Makkah, Mecca Region
01.2011 - 12.2016
General manager
AlFaris int
Makkah, Mecca Region
07.2007 - 12.2010
Ticketing and Reservation Agent
Naif Aburayash Travel
Makkah, Mecca Region
08.2004 - 07.2007
Education
Diploma - Sales & Ticketing.
ALZOUMAN
Jeddah, Mecca Region03.2003
Diploma - Foundation & Electronic Booking Tools
IATA
Diploma - CARGO
IATA
Diploma - Dangerous goods regulations
IATA
Diploma - reservation & ticketing.
SAUDI AIRLINE
Jeddah, Mecca RegionDiploma - reservation & ticketing.
Amadeus
Jeddah, Mecca RegionDiploma - reservation & ticketing.
saber
Jeddah, Mecca RegionBachelor's degree - Project management
international institute
Bachelor's degree - Mini MBA
international institutejed
Jeddah, Mecca RegionDiploma - reservation & ticketing.
Galileo
Jeddah, Mecca RegionSkills
- Fare Construction: Expert in IATA mileage system, global indicators, currency rules (ROE), and BSP
- GDS Proficiency: Advanced training on Amadeus and Galileo reservation simulators
- Ticketing Operations: Handling special fares, taxes, fees, and charges for infants/children/adults
- Global Geography: Proficient in city/airport codes, time zones, elapsed travel times, and currency info
- Transport Modes: Expertise in Rail (Thomas Cook Timetables), Cruise lines, and Car/Camper rental industries
- Accommodation: Evaluating hotel rate structures, room categories, and managing electronic vouchers
- Tour Management: Designing, pricing, and booking pre-packaged tours and brochures
1 Air Travel & Ticketing
2 Travel Planning & Logistics
3 Tour Packaging & Formalities
- Travel Documents: Managing passports, visas, health regulations, and travel insurance
- VIP Relations: Delivering high-impact service and responding to specialized customer needs
- Problem Solving: Handling upset customers and maintaining professional composure under stress
- Commercial Awareness: Understanding travel agency income-generating activities and industry regulations
- GDS Systems: Amadeus, Galileo
- Software: Proficiency in Microsoft Office Suite and travel-specific software
- Digital: Advanced research using travel search engines and global distribution functions
4 Customer Service & Business Skills
TECHNICAL SKILLS
Languages
Arabic
Native
English
Advanced
Timeline
General manager
Rahal Global
02.2022 - 03.2026
General manager
Nouran Travel
12.2020 - 01.2022
General manager
Aseel Line
01.2017 - 12.2020
General manager
Shuraka Alkhair
01.2011 - 12.2016
General manager
AlFaris int
07.2007 - 12.2010
Ticketing and Reservation Agent
Naif Aburayash Travel
08.2004 - 07.2007
Diploma - CARGO
IATA
Diploma - Dangerous goods regulations
IATA
Diploma - reservation & ticketing.
SAUDI AIRLINE
Diploma - reservation & ticketing.
Amadeus
Diploma - reservation & ticketing.
saber
Bachelor's degree - Project management
international institute
Bachelor's degree - Mini MBA
international institutejed
Diploma - reservation & ticketing.
Galileo
Diploma - Sales & Ticketing.
ALZOUMAN
Diploma - Foundation & Electronic Booking Tools
IATA