Nawaf Mashraie
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
13
13
years of professional experience
Work History
Maintenance Supervisor
Dan National Company
02.2020 - 07.2022
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality .
- Analyzed and identified equipment failure root causes and initiated correction actions.
Founder & General Manager
Smart Safety Company
04.2017 - 01.2020
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Created organization's mission and vision statements for use by employees.
- Identified business development challenges and customer concerns for proactive resolution.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Electrical Engineer
Roaa Advanced Electrical Works Company - Bin laden
08.2011 - 03.2017
- Provided on-site engineering and technical services during installation and fielding processes.
- Identified specific cables, fuses and circuit breakers required for assigned installations.
- Evaluated electrical installations and systems to isolate faults and implement corrective actions.
- Performed maintenance procedures and repairs on existing electrical products and systems.
General Manager
Aesthetic Ornament Company
02.2010 - 01.2011
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Customer Service Representative
Mane - Alahli Bank
03.2009 - 04.2010
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
Bachelor of Electricity -
Ambassador Universit Corporation
02.2010
Diploma in Electricity -
General Organization For Technical Education
04.2007
Skills
- Staff Management
- Employee Scheduling
- Employee Performance Evaluations
- Deadline Management
- Daily Progress Reports
Languages
Arabic
Native language
English
Intermediate
B1
Timeline
Maintenance Supervisor
Dan National Company
02.2020 - 07.2022
Founder & General Manager
Smart Safety Company
04.2017 - 01.2020
Electrical Engineer
Roaa Advanced Electrical Works Company - Bin laden
08.2011 - 03.2017
General Manager
Aesthetic Ornament Company
02.2010 - 01.2011
Customer Service Representative
Mane - Alahli Bank
03.2009 - 04.2010
Bachelor of Electricity -
Ambassador Universit Corporation
Diploma in Electricity -
General Organization For Technical Education
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