Nawaf Mohammed Alharbi
Riyadh,Saudi Arabia
Summary
Humane Resource professional with a background in business management, human resources, and finance. Accomplished in managing conflict resolutions to maintain employee morale. Expert with the Data server, Exchange server, and Microsoft Office
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Call Centre Agent
Princess Nourah Bint Abdul Rahman University
Riyadh, Saudi Arabia
2023.05 - Current
- Continually updated customer databases, using the Data server and the Exchange server.
- Trained junior agents on customer service excellence, boosting customer satisfaction rates.
Human Resources Intern
King Saud University-(Co-op)
Riyadh, Saudi Arabia
2022.01 - 2022.05
- Assisted HR team with general administration and paperwork in numerous departments such as the Archive and Finance departments.
Education
Diploma - Human Resource
King Saud University
Riyadh, Saudi Arabia 2019.09 - 2022.05
Skills
- Microsoft Office
- Data entry
- Communication
- CRM database management
- Customer needs analysis
- Interpersonal skills
Languages
Arabic
Native
English
Fluent
Timeline
Call Centre Agent
Princess Nourah Bint Abdul Rahman University
2023.05 - Current
Human Resources Intern
King Saud University-(Co-op)
2022.01 - 2022.05
Diploma - Human Resource
King Saud University
2019.09 - 2022.05