Nawal Hussain Hamaly
Riyadh,Saudi Arabia
Summary
Highly skilled professional with expertise in communication, planning and organising, and creative problem-solving. Demonstrates strong teamwork and decision-making abilities, with a solid understanding of supply chain processes and stock control methods. Committed to leveraging these skills to drive efficiency and innovation in future roles.
Overview
6
6
years of professional experience
Work History
Duty Manager
Muvi Cinemas
Riyadh, Saudi Arabia
01.2021 - 03.2025
- Met sales targets consistently by motivating the team towards achieving common goals.
- Coordinated staff schedules to maximise productivity.
- Ensured customer satisfaction with prompt problem resolution.
- Conducted training sessions for new employees, enhancing team competence.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Drafted detailed reports on daily operations, aiding senior management in decision-making process.
Branch Manager
Saad El Din Sweets
Riyadh, Saudi Arabia
01.2021 - 01.2022
- Improved branch productivity by implementing efficient work schedules.
- Monitoring product and service quality to ensure customer satisfaction.
- Tracking inventory and managing orders to ensure product availability.
- Preparing daily and monthly performance reports for senior management.
- Enforcing company policies and procedures related to health and safety.
- Building strong customer relationships and increasing brand loyalty.
- Handling complaints or issues promptly to ensure a positive customer experience.
Restaurant Manager
Madina Restaurant
Riyadh, Saudi Arabia
01.2019 - 11.2021
- Streamlined staff rotas to optimise efficiency.
- Innovated promotional strategies, raised brand awareness in local community.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Developed relationships with suppliers for better inventory management.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
Education
Diploma - Business Administration
Community College, King Khalid University
Saudi ArabiaSkills
- Communication skills
- Planning and organizing
- Creative skills
- Problem-solving ability
- Teamwork
- Decision-Making
- Supply chain understanding
- Stock control methods
Languages
Arabic
Native
English
Advanced
Timeline
Duty Manager
Muvi Cinemas
01.2021 - 03.2025
Branch Manager
Saad El Din Sweets
01.2021 - 01.2022
Restaurant Manager
Madina Restaurant
01.2019 - 11.2021
Diploma - Business Administration
Community College, King Khalid University
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