Nawaz Ahmed
Al-Jubayl,Saudi Arabia
Summary
IT & Electronic Security Systems Manager
Intelligent IT manager with 18+ years record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.
Overview
19
19
years of professional experience
1
1
Certification
Work History
IT & Electronic Security Systems Manager
Globetech Systems
Al-Jubayl, Saudi Arabia
10.2024 - Current
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Created detailed documentation for software, hardware, and network configurations.
- Monitored system performance and identified areas for improvement.
- Provided technical support to end users on a variety of issues.
- Trained staff members on various aspects of computer usage and software applications.
- Worked closely with vendors to negotiate contracts and select appropriate products or services.
- Maintained up-to-date knowledge of relevant technologies and equipment used in the organization.
- Implemented strategies for improving customer service levels through enhanced use of technology.
- Identified opportunities for cost savings through improved efficiency in IT processes.
- Analyzed user needs and developed specifications for new systems or modifications.
- Ensured all components are compatible with existing systems prior to implementation.
- Identified and acted on opportunities to improve and update software and systems.
- Supervised lifecycle processes pertaining to IT framework.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Recruited, trained and supervised IT department staff.
- Provided company users with tech support for IT problems and account maintenance.
- Managed backup, user account and helpdesk systems.
- Managing GPS and PWAS Systems
IT & Electronic Security Systems Manager
Saspro Technologies
Mangalore, India
05.2018 - 10.2024
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Created detailed documentation for software, hardware, and network configurations.
- Monitored system performance and identified areas for improvement.
- Provided technical support to end users on a variety of issues.
- Trained staff members on various aspects of computer usage and software applications.
- Worked closely with vendors to negotiate contracts and select appropriate products or services.
- Coordinated disaster recovery plans to minimize downtime during system outages or malfunctions.
- Established security protocols to protect data from unauthorized access or modification.
- Maintained up-to-date knowledge of relevant technologies and equipment used in the organization.
- Implemented strategies for improving customer service levels through enhanced use of technology.
- Analyzed user needs and developed specifications for new systems or modifications.
- Supervised lifecycle processes pertaining to IT framework.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Recruited, trained and supervised IT department staff.
- Established quality control measures to ensure compliance with industry standards and regulations
- Managed Operations of Surveillance cameras
- Managed Home and Gate Automation System
- Managed Operations of GPS Tracking Solutions
- Managed Biometric and Door Access Control System
IT Manager
Ali N Al Nassar & Partners Co
Al-Khobar, Saudi Arabia
01.2008 - 04.2018
- Managing and customizing Microsoft Dynamics Great Plains ERP system which suits to company by modifying forms and designing and developing reports using VBA and Crystal Reports and write queries as per requirement by company
- Managed SAP HANA software by migrating company data from GP to SAP
- Designed reports as per company requirement
- Maintained and overcame day to day challenges and fixed bugs and other issues thereon faced by users
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Monitored system performance and identified areas for improvement.
- Provided technical support to end users on a variety of issues.
- Conducted research to identify new technologies that could improve operations.
- Trained staff members on various aspects of computer usage and software applications.
- Worked closely with vendors to negotiate contracts and select appropriate products or services.
- Maintained up-to-date knowledge of relevant technologies and equipment used in the organization.
- Identified opportunities for cost savings through improved efficiency in IT processes.
- Analyzed user needs and developed specifications for new systems or modifications.
- Identified and acted on opportunities to improve and update software and systems.
- Managed backup, user account and helpdesk systems.
- Controlled operational IT budget and expenditures within department parameters.
Software Programmer
Jyothi Software Solutions
Surathkal, India
06.2006 - 12.2007
- Development of Software on maintenance of daily transactions using Visual Basic and MS Access and Websites using HTML, PHP, Javascript and MYSQL
- Provided support for existing applications by troubleshooting bugs and implementing fixes.
- Developed web-based front end interfaces using HTML, CSS, JavaScript, AJAX technologies.
- Coded, tested, and debugged programs as outlined by technical and functional requirements.
- Reviewed project documentation and made important changes to match updates to project scope.
Education
Master in Computer Application - Information And Computer Systems
ICFAI National College
Mangalore04-2006
Bachelors in Business Management - Business Management
St. Aloysius College
Mangalore04-2004
Skills
- VB, VBNet, Javascript, PHP, HTML, XML
- DB: MS SQL Series, My Access, MYSQL
- ERP: Microsoft GP (9,10), SAP Hana (8,9)
- Web/Remote: Tomcat Apache, Citrix
- Surveillance & GPS Tracking Systems
- Home & Gate Automation Systems
- VDP, Biometric & Access Control Systems
- Cost analysis
- Hardware updates
- Network administration
- Hardware management
- Application support
- Software development
- Remote support
- Functionality testing
- Hardware troubleshooting
- Technical documentation
- Technical support
- IT security management
- Server management
- System troubleshooting
- Business continuity planning
- Backup and recovery
Certification
- MCP (Microsoft Certified Professional)
- MCAD (Microsoft Certified Application Developer)
- MCSD (Microsoft Certified Solution Developer)
Languages
English
Proficient
C2
Hindi
Proficient
C2
Kannada
Proficient
C2
Arabic
Intermediate
B1
Referrences
Shamim, Ahamad (CEO),
Saspro Technologies
shamim@sasprotechnologies.com,
+91 -9008967350
Timeline
IT & Electronic Security Systems Manager
Globetech Systems
10.2024 - Current
IT & Electronic Security Systems Manager
Saspro Technologies
05.2018 - 10.2024
IT Manager
Ali N Al Nassar & Partners Co
01.2008 - 04.2018
Software Programmer
Jyothi Software Solutions
06.2006 - 12.2007
Master in Computer Application - Information And Computer Systems
ICFAI National College
Bachelors in Business Management - Business Management
St. Aloysius College
Similar Profiles
Harshad SutarHarshad Sutar
APIGEE API Developer at Allied Globetech LLPAPIGEE API Developer at Allied Globetech LLP
Evonne H. EspinosaEvonne H. Espinosa
Technical Support Representative at LP Systems Ventures, Inc. (LegalPRO Systems, Inc.)Technical Support Representative at LP Systems Ventures, Inc. (LegalPRO Systems, Inc.)
Kyle A. AltKyle A. Alt
HVAC Technician at Certified Systems / Mechanical Design SystemsHVAC Technician at Certified Systems / Mechanical Design Systems