Summary
Overview
Work History
Education
Skills
Timeline
Generic

NAZIA JAILANI

RIYADH

Summary

  • Highly motivated, enthusiastic and dedicated educator who wants all children to be successful learners
  • Committed to creating a classroom atmosphere that is stimulating and encouraging to students
  • Superior interpersonal and communication skills to foster meaningful relationships with students, staff and parents
  • Proven abilities in problem solving, people management and motivation.
  • Introduces concepts into curriculum related to life and social skills

Overview

3
3
years of professional experience

Work History

English

Teacher
01.2023 - 07.2023
  • Teach Responsibility by Modeling It.
  • Let students help you out with small jobs to teach responsibility.
  • Build a classroom job system.
  • Show students how you want things to look via photographs.
  • Praise students for being responsible.
  • Provide structure so that students know what to do.
  • preparing lesson plans and educating students at all levels. Their duties include assigning homework, grading tests, and documenting progress. Teachers must be able to instruct in a variety of subjects and reach students with engaging lesson plans.

School

Teacher
01.2021 - 12.2022
  • Teach students in a classroom setting, managing their work output in the classroom and behavior on a daily basis.
  • Develop teaching and learning materials for use in class, including lesson plans, exams and homework, homework and projects, and assignments that make use of all student skills.
  • Modify lesson plans and materials as needed to make them suitable for students’ current learning levels.
  • Monitor and track student progress and issue grades.
  • Maintain relationships with parents and legal guardians of students in order to keep them informed of their child’s progress.
  • Work collaboratively with other teachers and administrators, including special ed teachers and teacher’s aid, to provide individualized support for each student on a regular basis.
  • Collaborate with other teachers to share best practices and provide meaningful feedback regularly.
  • Ensure that students meet educational standards and school performance goals for their grade level.

Customer

Care Agent
02.2020 - 11.2020

· Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

· Responding efficiently and accuracy.

· Explaining possible solutions and ensuring that client’s feel supported and valued.

· Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed

· Building lasting relationships with clients and other call center team members based on trust and reliability.

· Utilizing software, databases, scripts, and tools appropriately.

· Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

· Making sales or recommendations for products or services that may better suit client needs.

· Taking part in training and other learning opportunities to expand knowledge of company and position.

· Adhering to all company policies and procedures.

Education

High School Diploma -

• Graduation 12th Class Sunrise International Sch
Riyadh

Skills

Data input, storage, manipulation, interpretation and backup

Converting raw data into useful information

Creating reports for management

Running statistical analysis on data batches

Extensive experience and knowledge of MS Word and other specialist data entry software

Having a typing speed over 60wpm

Inputting both text data and also numerical data

Interpreting complex information

Fully aware of data confidentiality issues

Handling all confidential information in a professional manner

Knowledge of specialist data entry software and automated systems

Strong commitment to performing and producing at the highest level

Excellent selling, data entry, communication and negotiation skills

Coordinate sales effort with team members and other departments

Prioritizing, time management and organizational skills

Timeline

English

Teacher
01.2023 - 07.2023

School

Teacher
01.2021 - 12.2022

Customer

Care Agent
02.2020 - 11.2020

High School Diploma -

• Graduation 12th Class Sunrise International Sch
NAZIA JAILANI