Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
References
Timeline
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Nazir Ahmed

Nazir Ahmed

Riyadh,Saudi Arabia

Summary

Experienced Logistics and Operations Manager with over 13 years in e-commerce fulfillment, mid-mile, and last-mile delivery. Skilled in managing large teams, handling stock replenishments and redistribution, and working with 3rd-party carriers and 3PL vendors. Proven track record in reducing costs, speeding up deliveries, and maintaining high service quality. Worked with leading companies such as Amazon Saudi Arabia, Carrefour (MAF), Ajlan & Bros, Thabit Logistics, and currently Nana.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work history

Logistics Manager

Nana | نعناع
Riyadh, Riyadh Region
04.2025 - Current
  • Leading 3PL operations, including contracts, onboarding, and performance management.
  • Managing Last Mile deliveries to ensure on-time customer order deliveries.
  • Overseeing Middle Mile stock distribution from DC to stores nationwide.
  • Controlling logistics costs and negotiating competitive rates with 3PL partners.
  • Ensuring smooth coordination between DCs, stores, and logistics vendors.
  • Monitoring SLA compliance and driving service quality improvements.

Fulfillment & Last Mile Manager

Nana | نعناع
Riyadh, Saudi Arabia
01.2023 - 04.2025
  • Lead fulfillment and last-mile operations with a focus on SLA compliance, cost efficiency, and team development.
  • Achieved 40% cost reduction and maintained 99% on-time deliveries by optimizing driver utilization and routes.
  • Implemented Power BI dashboards for real-time tracking and performance improvement.
  • Managed vendor contracts, fleet records, and operational processes to ensure seamless logistics operations.

Fulfillment Manager

Nana | نعناع
Riyadh, Saudi Arabia
01.2023 - 07.2024
  • Restructured and redesigned fulfillment processes, reducing errors and lowering quality complaints.
  • Launched and managed Hyper Darkstore and specialty store operations, improving efficiency by 60%.
  • Reduced costs by 50% through workflow improvements and optimized staffing.
  • Led a large team (22 direct staff & 130 freelancers) across multiple partner stores in KSA to ensure high performance.

Order Fulfillment Manager

Pure Beverages Industry Company (Ajlan & Bros)
Riyadh, Saudi Arabia
12.2021 - 01.2023
  • Managed home delivery fulfillment, achieving 90% successful delivery rate.
  • Streamlined delivery routes and implemented cost-effective strategies to enhance efficiency.
  • Oversaw daily logistics, monitored metrics, and resolved customer complaints to ensure smooth operations across KSA.

Station Manager

Thabit Logistics
Riyadh, saudi Arabia
07.2020 - 12.2021
  • Launched delivery stations across Riyadh, Jeddah, and Khamis Mushait, adhering to ISO and 5S standards.
  • Managed line haul operations, fleet utilization, and COD reporting while improving delivery accuracy.
  • Built high-performing teams and conducted KPI reviews, earning Best Employee recognition in May 2021.

E-Commerce Operation Manager

Carrefour (Majid Al Futtaim)
Riyadh, Saudi Arabia
03.2019 - 07.2020
  • Led e-commerce operations in Riyadh and scaled Madinah’s delivery capacity to 500 orders/day.
  • Reduced stockouts, improved picking accuracy, and maintained high grocery delivery standards.
  • Managed 70+ member team and achieved record sales with average order value of 400 SAR.
  • Collaborated with tech teams to enhance system workflows and ensure smooth operations.

Logistics Supervisor

Amazon
Khamis Mushait, 'Asir Region
03.2016 - 03.2019
  • Launched and managed Abha delivery station, expanding e-commerce operations in southern region.
  • Achieved KPIs, maintained up to 85% delivery success during White Friday 2017, and trained teams for high performance.
  • Oversaw daily shipments, inventory, and returns while ensuring compliance and customer satisfaction.

Senior Logistics Coordinator

Souq.com an Amazon
Riyadh, Saudi Arabia
05.2013 - 03.2016
  • Managed driver assignments, route planning, and performance for last-mile and reverse logistics.
  • Coordinated fulfillment center operations, conducted inventory checks, and resolved customer issues via Freshdesk.
  • Promoted for successfully launching new stations in southern region, earning multiple Best Employee awards.

Education

Bachelor of Business Administration - Finance, Marketing, and Management

University of Punjab
Pakistan
02.2010 - 01.2014

Skills

  • Logistics & Operations Optimization
  • Process Improvement & Cost Reduction
  • Team Leadership & Development
  • Quality Assurance & SLA Compliance
  • KPI Tracking & Performance Analysis
  • Data Analysis & Dashboard Reporting (Power BI)

Accomplishments

  • Best Employee Award – Souq.com (Dec 2015 & Dec 2016): Recognized for exceptional performance and contributions to logistics operations.
  • Best Employee Award – Thabit Logistics (May 2021): Honored for outstanding leadership and operational excellence.

Languages

English
Fluent
Arabic
Fluent
Urdu
Native

References

References available upon request.

Timeline

Logistics Manager

Nana | نعناع
04.2025 - Current

Fulfillment & Last Mile Manager

Nana | نعناع
01.2023 - 04.2025

Fulfillment Manager

Nana | نعناع
01.2023 - 07.2024

Order Fulfillment Manager

Pure Beverages Industry Company (Ajlan & Bros)
12.2021 - 01.2023

Station Manager

Thabit Logistics
07.2020 - 12.2021

E-Commerce Operation Manager

Carrefour (Majid Al Futtaim)
03.2019 - 07.2020

Logistics Supervisor

Amazon
03.2016 - 03.2019

Senior Logistics Coordinator

Souq.com an Amazon
05.2013 - 03.2016

Bachelor of Business Administration - Finance, Marketing, and Management

University of Punjab
02.2010 - 01.2014

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Nazir Ahmed