NEJOOD ALGHAMDI

Key Responsibilities:

Database Development & Optimization:

• Designed and optimized complex SQL queries and stored procedures to improve database efficiency.
• Ensured seamless data processing and performance tuning for high-volume applications.

Application Development & Maintenance:

• Developed and maintained enterprise software applications to enhance operational productivity.
• Integrated APIs and services, including SADAD, SADIQ, and ZATCA, to ensure regulatory compliance and streamlined transactions.
• Built and maintained RESTful APIs with Swagger, ensuring seamless integrations and well-documented endpoints.

Data Analysis & Reporting:

• Conducted data analysis and generated advanced reports using Crystal Reports, supporting strategic decision-making.
• Enhanced data visualization and business intelligence capabilities.

User Experience & Prototyping:

• Designed interactive prototypes and wireframes using Adobe XD, enhancing UX/UI and improving usability.

Technical Troubleshooting & Support:

• Diagnosed and resolved critical software issues, optimizing application performance and stability.

Key Achievements:

• Contributed to Digital Transformation Initiatives – Played a key role in developing and implementing digital transformation projects, improving operational efficiency and customer engagement.
• Implemented a New System for Refinance Contracts – Designed and developed a customer-centric refinance process, optimizing procedures to enhance customer satisfaction and increase refinance volume.
• Developed a Co-Servicing System for Contract Sales – Improved team collaboration to ensure seamless contract finalization and an enhanced customer experience.
• Developed New Systems for Refinance Requests (Portal & Realtors) – Contributed to revenue growth by introducing and successfully releasing three new features/products for refinance requests.
• Power BI Data Analysis & Reporting – Conducted data analysis and generated advanced reports using Crystal Reports and Power BI, enhancing data visualization and supporting strategic decision-making through insightful business intelligence.

Technologies & Tools: SQL, Crystal Reports, Power BI, C#, JavaScript, .NET, Swagger, Adobe XD.

Key Responsibilities:

AI & Machine Learning Development:

• Built a chatbot using IBM Watson to provide intelligent automation and enhance customer interactions.

IoT & Robotics Applications:

• Developed software applications and control panels to operate robotic systems.
• Worked on IoT-based solutions, integrating Python, JavaScript, and Node.js.

Mobile Application Development:

• Created AI-powered applications for iOS and Android using PhoneGap (Apache Cordova).

Key Achievements:

• Developed a chatbot that automated customer inquiries, reducing response time.
• Designed an IoT-based control panel that enhanced the automation of robotic operations.
• Created cross-platform AI-powered applications, improving accessibility and performance.

Key Responsibilities:

Web Application Development:

• Designed and developed a web application to automate administrative tasks and streamline workflows.

Database & Backend Development:

• Built a request and documentation system for university faculties using PHP, Java, and MySQL.

Front-End Development & UI Enhancement:

• Developed responsive interfaces using HTML, CSS, JavaScript, and Xamarin.

Key Achievements:

• Reduced paper-based workflows by 80% through digital automation.
• Streamlined university request handling, leading to a 50% faster processing time.
• Developed a scalable system that was adopted across multiple university departments.