Nermeen Ragab El-Sayed Dawood
Tanta
Summary
Dynamic professional with extensive experience in sales and office management, notably at El Safwa for Road Contracting & Traffic Safety. Proven track record in customer service and relationship management, adept at driving sales growth and enhancing operational efficiency. Proficient in Microsoft Office, with strong problem-solving abilities and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
El Safwa for Road Contracting & Traffic Safety
01.2025 - 08.2025
- Prepared price quotations and proposals for contractors.
- Managed documentation and handled official correspondence with government bodies and banks.
- Oversaw daily administrative operations, filing systems, and office logistics.
Sales Representative (Part-Time)
Frisca Food Industries & Export
09.2024 - 12.2024
- Researched and identified potential international import partners.
- Contacted prospects via email and promoted company products to expand export reach.
Center Manager
Pipo Lounge Mental Health Center
05.2022 - 09.2024
- Supervised all daily operations and coordinated schedules for trainers and specialists.
- Managed client communications and booking systems.
- Oversaw payroll and staff performance.
- Organized events and managed social media responses and promotional content.
Sales Representative (Outsourced)
National Bank of Egypt
01.2021 - 12.2021
- Promoted banking products such as personal loans and credit cards.
- Conducted on-site visits to government employees and business owners.
- Supported financial inclusion by introducing new loan and savings initiatives.
Sales Representative
Lebanese Swiss Takaful Insurance
01.2020 - 12.2020
- Presented insurance programs to individuals and business clients.
- Collaborated with bank credit departments to integrate insurance into loan packages.
Tele-Sales Representative
United Pharmacists Company - Medical Cosmetics Division
06.2018 - 11.2019
- Managed calls and built strong relationships with existing clients.
- Promoted new product lines and processed orders efficiently.
Founder & Manager
Personal Project - Fruits & Vegetables Supply Business
02.2017 - 03.2018
- Supplied quality produce to restaurants, hypermarkets, and households.
- Handled purchasing, logistics, and client relations.
Sales Representative
Dalydress - Fashion Brand
05.2016 - 11.2016
- Provided personalized styling advice and supported customers during purchase decisions.
- Achieved monthly sales targets and maintained strong product knowledge.
Secretary
El Fayed Import & Hatchery Services
01.2016 - 04.2016
- Managed correspondence, scheduling, and administrative filing.
- Coordinated meetings and maintained professional communication with clients.
Education
Bachelor of Law -
Tanta University
Tanta, Egypt01.2014
Skills
- Customer service and relationship management
- Sales and negotiation strategies
- Office and operations oversight
- Communication and team collaboration
- Microsoft Office and email proficiency
- Problem solving and time management
Languages
Native, Intermediate
Training
- Voice Over Training
- English Language Course (in progress)
- Emotional Intelligence (EQ) (in progress)
- Content Creation (in progress)
Timeline
Office Manager
El Safwa for Road Contracting & Traffic Safety
01.2025 - 08.2025
Sales Representative (Part-Time)
Frisca Food Industries & Export
09.2024 - 12.2024
Center Manager
Pipo Lounge Mental Health Center
05.2022 - 09.2024
Sales Representative (Outsourced)
National Bank of Egypt
01.2021 - 12.2021
Sales Representative
Lebanese Swiss Takaful Insurance
01.2020 - 12.2020
Tele-Sales Representative
United Pharmacists Company - Medical Cosmetics Division
06.2018 - 11.2019
Founder & Manager
Personal Project - Fruits & Vegetables Supply Business
02.2017 - 03.2018
Sales Representative
Dalydress - Fashion Brand
05.2016 - 11.2016
Secretary
El Fayed Import & Hatchery Services
01.2016 - 04.2016
Bachelor of Law -
Tanta University