Nermeen Ragab El-Sayed Dawood
Tanta
Summary
Dynamic professional with extensive experience in sales and office management, notably at El Safwa for Road Contracting & Traffic Safety. Proven track record in customer service and relationship management, adept at driving sales growth and enhancing operational efficiency. Proficient in Microsoft Office, with strong problem-solving abilities and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
El Safwa for Road Contracting & Traffic Safety
2025.01 - 2025.08
- Prepared price quotations and proposals for contractors.
- Managed documentation and handled official correspondence with government bodies and banks.
- Oversaw daily administrative operations, filing systems, and office logistics.
Sales Representative (Part-Time)
Frisca Food Industries & Export
2024.09 - 2024.12
- Researched and identified potential international import partners.
- Contacted prospects via email and promoted company products to expand export reach.
Center Manager
Pipo Lounge Mental Health Center
2022.05 - 2024.09
- Supervised all daily operations and coordinated schedules for trainers and specialists.
- Managed client communications and booking systems.
- Oversaw payroll and staff performance.
- Organized events and managed social media responses and promotional content.
Sales Representative (Outsourced)
National Bank of Egypt
2021.01 - 2021.12
- Promoted banking products such as personal loans and credit cards.
- Conducted on-site visits to government employees and business owners.
- Supported financial inclusion by introducing new loan and savings initiatives.
Sales Representative
Lebanese Swiss Takaful Insurance
2020.01 - 2020.12
- Presented insurance programs to individuals and business clients.
- Collaborated with bank credit departments to integrate insurance into loan packages.
Tele-Sales Representative
United Pharmacists Company - Medical Cosmetics Division
2018.06 - 2019.11
- Managed calls and built strong relationships with existing clients.
- Promoted new product lines and processed orders efficiently.
Founder & Manager
Personal Project - Fruits & Vegetables Supply Business
2017.02 - 2018.03
- Supplied quality produce to restaurants, hypermarkets, and households.
- Handled purchasing, logistics, and client relations.
Sales Representative
Dalydress - Fashion Brand
2016.05 - 2016.11
- Provided personalized styling advice and supported customers during purchase decisions.
- Achieved monthly sales targets and maintained strong product knowledge.
Secretary
El Fayed Import & Hatchery Services
2016.01 - 2016.04
- Managed correspondence, scheduling, and administrative filing.
- Coordinated meetings and maintained professional communication with clients.
Education
Bachelor of Law -
Tanta University
Tanta, Egypt01.2014
Skills
- Customer service and relationship management
- Sales and negotiation strategies
- Office and operations oversight
- Communication and team collaboration
- Microsoft Office and email proficiency
- Problem solving and time management
Languages
Native, Intermediate
Training
- Voice Over Training
- English Language Course (in progress)
- Emotional Intelligence (EQ) (in progress)
- Content Creation (in progress)
Timeline
Office Manager
El Safwa for Road Contracting & Traffic Safety
2025.01 - 2025.08
Sales Representative (Part-Time)
Frisca Food Industries & Export
2024.09 - 2024.12
Center Manager
Pipo Lounge Mental Health Center
2022.05 - 2024.09
Sales Representative (Outsourced)
National Bank of Egypt
2021.01 - 2021.12
Sales Representative
Lebanese Swiss Takaful Insurance
2020.01 - 2020.12
Tele-Sales Representative
United Pharmacists Company - Medical Cosmetics Division
2018.06 - 2019.11
Founder & Manager
Personal Project - Fruits & Vegetables Supply Business
2017.02 - 2018.03
Sales Representative
Dalydress - Fashion Brand
2016.05 - 2016.11
Secretary
El Fayed Import & Hatchery Services
2016.01 - 2016.04
Bachelor of Law -
Tanta University