Overview
Work history
Education
Timeline
Skills
Certification
Generic
Niaz Hussain

Niaz Hussain

Makkah,Saudi Arabia

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certificate

Work history

IT Supervisor

Al Safwah Royal Orchid
Makkah
01.2022 - Current
  • Act as the primary contact for all outside agents in all computer technology related matters
  • Maintain all users access request and authorizations (Windows, E-mail, Opera, Micros, and Sun system)
  • Install software/hardware upgrades in compliance with the Company's policies & legal requirements
  • Troubleshoot and resolve hardware, Network, printer and software issues reported to the Service Desk
  • Troubleshoot and resolve all problems encountered with hardware and software
  • Escalate requests to the appropriate party, as needed
  • Replace or repair defective parts and equipment
  • Shift and on-call work may be required, particularly where computing equipment is in continual 24-hour operation
  • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
  • Keep all systems documentation up to date
  • Monitor and remove virus, spyware, and other non-authorized software.

IT & Network Support

Hotel Mehran
01.2020 - 01.2021
  • Provide level two support when Helpdesk has exhausted all troubleshooting steps
  • Troubleshooting network problems and conflicts
  • Keep all systems documentation up to date
  • Configuring and Managing AD, DHCP, Antivirus, backup server
  • LAN hardware / software
  • TCP/IP Ethernet Networking
  • Established security policies for systems, and designed and managed secure networks for clients
  • Suggest improvements in speed of the operations and processes to make the system foolproof
  • Maintaining up to date Antivirus levels on all machines company wide
  • Setting up new users' accounts and profiles and dealing with password issues
  • Responding within agreed time limits to call-outs
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Performing basic PC hardware repairs and upgrades
  • Responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephony systems throughout the hotel/resort.

IT Coordinator

HALAL FOOD (PVT) ltd
Karachi
01.2019 - 01.2020
  • Maintain up-to-date diagram or listing identifying all patching information for the IT Patch Panel(s)
  • Maintain a full up-to-date inventory for all hardware including Modem, Hubs, Monitors, including the telecommunications related computer equipment's
  • Support to the managing database server
  • Support to the managing Backup server
  • Planning & implementation of LAN network setup
  • Perform Network setup and troubleshooting
  • Install, configure, and troubleshoot Window's Server & OS
  • Diagnosed OS problems repair all issues and remove malware
  • Educate End-users on how to use application.

Education

M.CS - undefined

GCUF
01.2017 - 05.2019

B.CS - undefined

BZU
01.2014 - 05.2016

ICS - undefined

DEGREE COLLEGE'S
01.2012 - 05.2014

Timeline

IT Supervisor

Al Safwah Royal Orchid
01.2022 - Current

IT & Network Support

Hotel Mehran
01.2020 - 01.2021

IT Coordinator

HALAL FOOD (PVT) ltd
01.2019 - 01.2020

M.CS - undefined

GCUF
01.2017 - 05.2019

B.CS - undefined

BZU
01.2014 - 05.2016

ICS - undefined

DEGREE COLLEGE'S
01.2012 - 05.2014

Skills

  • Opera Cloud Base
  • Opera (PMS) 50 (Server Base)
  • Infor Sun system Cloud
  • Accounting Sun System (Server Base)
  • Oasys Payroll Module Cloud
  • Material Control (Procurement By Oracle )
  • SST Payroll Module (By SST )
  • Wireless Hotspot and Micro tick

Certification

CCNA, 2022, Many topics are covered in the CCNA course. Some of them are: IP Connectivity, Security Fundamentals, Network Access, IP Service, Automation and programmability

Similar Profiles

Create profile
Niaz Hussain