Niaz Hussain

🧩 Oracle & Hospitality Systems

Supported Opera PMS, Sun System, Symphony Cloud, and MC for daily operations, integration, and issue resolution.

☁ Microsoft & Cloud

Managed Microsoft 365 (Outlook, Teams, SharePoint), Active Directory, and Azure (AZ-104 certified).

🌐 Networking & Security

Hands-on with Cisco (CCNA), Forfigate, MikroTik, and network services (DNS, DHCP, VLANs).

🏨 Room Tech & Surveillance

Maintained LG IP TVs, Cisco IP Phones, Orbita Key Cards, and CCTV/DVR systems.

🧑‍💻 Support & Projects

Provided IT support, server setup, backups, and helped with digital tools and social media systems.

Managed daily IT operations for hotel systems (software, network, phones), keeping everything running smoothly with 99% uptime.

Set up and maintained firewalls, routers, and Mikrotik to improve internet performance and reduce downtime.

Connected Opera PMS with Microsoft 365 for easier data sharing and teamwork.

Solved over 100 IT issues monthly (computers, printers, internet), with a 90% success rate on the first try.

Handled IT purchases and vendor deals, saving 15% in costs, and tracked over 300 devices accurately.

Maintained updated diagrams for patch panels and hardware inventory.

Monitored and supported all IT and telecom equipment (modems, hubs, monitors).

Handled day-to-day IT support and troubleshooting.

Ensured system security through updates and antivirus checks.

Managed vendor coordination and hardware procurement.