Nicholas Nguyen
Parafield Gardens
Summary
Dynamic professional with a proven track record in customer service and sales expertise, notably at Catalina Aquariums. Excelled in task prioritization and relationship building, enhancing customer satisfaction and streamlining operations. Skilled in computer proficiency, contributing to a significant improvement in transaction accuracy and efficiency.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Catalina Aquariums
02.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Warehouse Worker
Coles Distribution Centre
06.2022 - 09.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Boba Barista
Gong Cha
03.2021 - 06.2021
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma -
Endeavour College
Mawson Lakes, SA12-2019
Skills
- Task prioritization
- Sales expertise
- Customer service
- Relationship building
- Problem resolution
- Computer proficiency
Timeline
Warehouse Worker
Coles Distribution Centre
06.2022 - 09.2022
Sales Assistant
Catalina Aquariums
02.2022 - Current
Boba Barista
Gong Cha
03.2021 - 06.2021
High School Diploma -
Endeavour College
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