Nicola Fulton
Plympton
Summary
I'm looking for employment, where I can further develop the skills and knowledge that I have already gained in the workplace. I'm looking to move into a position with more responsibilities and leadership opportunities. Please find attached my resume and I look forward to discussing any further employment opportunities with your company.
Overview
15
15
years of professional experience
Work History
Retail Assistant
Infinity Mobile Beauty
02.2022 - Current
PERSONAL ASSISTANT AND OFFICE MANAGER
MATTHEW HESLING COMMERCIAL GARDEN MAINTENANCE & GUTTERS PTY LTD
01.2018 - 05.2018
- Mail newsletters, promotional material, or other information
- Establish work procedures or schedules and keep track of the daily work of clerical staff
- Conduct searches to find needed information, using such sources as the Internet
- Open, read, route, and distribute incoming mail or other materials and answer routine letters
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations
- Locate and attach appropriate files to incoming correspondence requiring replies
- Make copies of correspondence or other printed material
- Schedule and confirm appointments for clients, customers, or supervisors
- Maintain scheduling and event calendars
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
- Use computers for various applications, such as database management or word processing
Staff/ Bottle Shop
RD JONES GROUP/ HALLET COVE TAVERN
08.2014 - 01.2016
- Clean glasses, utensils, and bar equipment
- Arrange bottles and glasses to make attractive displays
- Clean bars, work areas, and tables
- Take beverage orders from serving staff or directly from patrons
- Wipe tables or seats with dampened cloths or replace dirty tablecloths
- Set tables with clean linens, condiments, or other supplies
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for kitchen staff
- Take orders from patrons for food or beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Prepare tables for meals, including up selling items such as linens, silverware, and glassware
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
- Drive-thru Bottle Shop Attendant
- Customer service greeting customers upon entry, waiting on customers, including but not limited to: finding items on shelves, recommending and selling merchandise to customers, and carrying merchandise to cars
- Ring up retail sales, receive payments and give change
- Stock, arrange and rotate liquor merchandise on shelves
- Stock beer coolers and set up displays
- Stocking shelves may involve carrying large quantities of beer, liquor and wine; and, involves accessing products in the back room storage area
- Perform general cleaning maintenance in the store, including dusting shelves, displays, vacuuming and sweeping floors removing trash from store
FOOD & BEVERAGE / FLOOR STAFF / DISHWASHER
COTTO EXPRESSO BAR
05.2014 - 08.2014
- Serve food, beverages, or desserts to customers in such selling's as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Load dishes, glasses, and tableware into dishwashing machines
- Scrape leftovers from dishes into garbage containers
- Place clean dishes, utensils, or cooking equipment in storage areas
- Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
ALL ROUND CREW PERSON, ROOM BREAKFAST ATTENDANT
MCDONALD'S FAMILY RESTAURANT
10.2009 - 05.2014
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food
- Accept payment from customers, and make change as necessary
- Clean and organize eating, service, and kitchen areas
- Notify kitchen personnel of shortages or special orders
- Communicate with customers regarding orders, comments, and complaints
- Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Set up or restock product displays
Education
DIPLOMA IN INTERIOR DESIGNER CANDIDATE -
Tafe SA
Adelaide, SACERTIFICATE 3 IN HOSPITALITY, FOOD AND BEVERAGE - HOSPITALITY
ADELAIDE, SADiploma - Retail Management
Equals International
Adelaide, SA01.2013
CERTIFICATE 1 IN HOSPITALITY, BAR AND WAITING - HOSPITALITY
ADELAIDE, SA01.2012
PASADENA HIGH SCHOOL -
ADELAIDE, SA01.2012
Skills
- Administration And Management
- Learning
- Judgment And Decision Making
- Troubleshooting
- Food Production
- Active Listening
- Complex Problem Solving
- Customer And Personal Service
- Active Learning
Timeline
Retail Assistant
Infinity Mobile Beauty
02.2022 - Current
PERSONAL ASSISTANT AND OFFICE MANAGER
MATTHEW HESLING COMMERCIAL GARDEN MAINTENANCE & GUTTERS PTY LTD
01.2018 - 05.2018
Staff/ Bottle Shop
RD JONES GROUP/ HALLET COVE TAVERN
08.2014 - 01.2016
FOOD & BEVERAGE / FLOOR STAFF / DISHWASHER
COTTO EXPRESSO BAR
05.2014 - 08.2014
ALL ROUND CREW PERSON, ROOM BREAKFAST ATTENDANT
MCDONALD'S FAMILY RESTAURANT
10.2009 - 05.2014
DIPLOMA IN INTERIOR DESIGNER CANDIDATE -
Tafe SA
CERTIFICATE 3 IN HOSPITALITY, FOOD AND BEVERAGE - HOSPITALITY
CERTIFICATE 1 IN HOSPITALITY, BAR AND WAITING - HOSPITALITY
PASADENA HIGH SCHOOL -
Diploma - Retail Management
Equals International
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