NIDHIN MATHEW
TRAINING MANAGER
ELAM PARK ,DUBLIN
Summary
Results-driven training and development professional, equipped to elevate organizational performance. Proven track record in designing and implementing effective training programs and driving continuous improvement. Strong focus on team collaboration and adaptability, ensuring alignment with changing business needs. Expertise in instructional design, leadership development, and performance assessment.
Overview
15
15
years of professional experience
Work History
Training and Development manager
dr-CAFE COFFEE
Riyad, SAUDI ARABIA
01.2018 - 03.2025
- Provided in-house training to new employees concerning maintenance of standardized training approaches
- Developing the training materials by identifying the operational gaps to increase operational efficiency
- Analyzed training, student outcomes and course delivery metrics to produce reports to the BOD
- Developed management and implemented lesson plans and teaching aids such as reference materials and videos
- Evaluated training needs to improve training quality
- Developed and improved training courses to increase staff performance and overall training effectiveness
Assessed staff performance and training effectiveness, capitalizing on opportunities to develop new training programs and improve existing courses - Provided virtual training and online presentations
- Lead special seminars for different types of employees
- Arranged meeting spaces and supporting materials for each class
- Recruited, trained and mentored new instructors
- Increased graduation rate by 100 % through working closely with instructors
- Developed high-performing teams through strategic coaching and mentoring initiatives for managers and supervisors.
- Promoted a culture of continuous improvement, implementing best practices in adult education methodologies across the organization.
Store Operation Trainer
dr-CAFE COFFEE
Riyad, SAUDI ARABIA
05.2016 - 05.2018
- Monitored employee progress, offering feedback to management on additional training requirements.
- Prepared training materials and supplemental aids to support employee comprehension.
- Analysed training needs to determine learning styles and skills shortages.
- Delivered instruction across various topics, integrating audio-visual presentations and training materials.
- Assigned training exercises and skill assessments to newly hired employees.
- Evaluated development plans against key objectives to maintain wider business growth.
- Developed effective training manuals, modules and teaching aids.
- Devised and coordinated learning and development activity, aligned with key priorities and objectives.
- Led department skills assessment audits to recognise successes, learning areas and succession plans.
Training Officer
dr-CAFE COFFEE
RIYADH, SAUDI ARABIA
05.2013 - 05.2016
- Coached and mentored colleagues to deliver high quality learning sessions, identifying areas for improvement and providing detailed feedback in 1:1 meetings.
- Increased employment development prospects through targeted training schemes.
- Digitalised specialist learning resources and activities to increase accessibility.
- Evaluated feedback from trainees to design comprehensive future training and outreach activities.
- Engaged and motivated participants through strong communication and relationship building.
- Sourced and procured external learning providers, ensuring thebest fit and value for money and negotiating cost-effective agreements.
- Signposted additional training and resources to increase learning opportunities.
STORE MANAGER
dr -CAFE COFFEE
Riyad, SAUDI ARABIA
05.2011 - 05.2013
- Set SMART goals for the store team, develop staff abilities, and increase sales performance.
- Analyzed daily and weekly sales results and maintained ongoing, productive dialogue with the area manager and peers on sales performance.
- Challenged and inspired team members to achieve business results.
- Completed opening and closing procedures each day.
- Kept awareness of competitor activity and developed ideas to promote the store.
- Optimized store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Maintained strong partnership with the operations Manager to keep alignment and timely communication.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
Restaurant Supervisor
Bon south Fine Dine Restaurant
BANGLORE, INDIA
01.2010 - 03.2011
- Strategically planned and reviewed restaurant staffing levels based on evolving service demands.
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
- Ensured exceptional health and safety standards by closely monitoring restaurant operations.
- Attended regular training to obtain and update food safety certificates.
- Protected brand image with exceptional restaurant presentation and maintenance.
- Provided administrative support to upper management through inventory reporting, budget governance and payroll management.
Education
MBA - Human Resources Management
Bharathiar University
INDIA 01.2023 -
Bachelor of Science - Hotel Management
Punjab Technical University
INDIA 06.2007 - 05.2009
High School Diploma - PLUS TWO
Punjab Technical University
INDIA 06.2004 - 05.2007
Skills
- Learning facilitation
- Learning and development strategy
- Succession planning
- Employee engagement
- Key talent development
- Talent management
- Career development planning
- Skills gap analysis
- Training budget management
- LMS administration
- Training matrix development
- Professional development classes
Accomplishments
- Trained New Team Members In Areas Such As [Skill] And [Technique] And Delivered Critical Feedback To Enhance And Improve Performance
- Learning and development enthusiastic about teaching employees and developing new skillsets
- Creates lesson plans and supporting materials
- Over 10 + years of related experience conducting classroom and virtual training sessions and developing training materials.
Languages
English
Fluent
Malayalam
Native
Hindi
Fluent
Tamil
Elementary
Arabic
Beginner
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Company CultureTeam Building / Company RetreatsCareer advancementCertification
• How to Design and Deliver Training programs -1 hour 27 minutes
• Leadership and team Development Training - IBMI -Germany
• Role Of Artificial intelligence in food industry
• Certified Best TM of the month, dr-cafe coffee- April 2012
• Certified Best TM of the month, dr-cafe coffee- March 2017
• Certified Best Manager of the month, dr-cafe coffee- October 2021
• Certified Best TM of the month, dr-cafe coffee- November 2024
Timeline
MBA - Human Resources Management
Bharathiar University
01.2023 -
Training and Development manager
dr-CAFE COFFEE
01.2018 - 03.2025
Store Operation Trainer
dr-CAFE COFFEE
05.2016 - 05.2018
Training Officer
dr-CAFE COFFEE
05.2013 - 05.2016
STORE MANAGER
dr -CAFE COFFEE
05.2011 - 05.2013
Restaurant Supervisor
Bon south Fine Dine Restaurant
01.2010 - 03.2011
Bachelor of Science - Hotel Management
Punjab Technical University
06.2007 - 05.2009
High School Diploma - PLUS TWO
Punjab Technical University
06.2004 - 05.2007
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