Friendly and reliable Bar Attendant with RSA certification and a Diploma in Hospitality Management. Experienced in customer service, cash handling, and food & beverage operations. Quick to learn, works well in team environments, and thrives under pressure to deliver excellent customer experiences.
Customer service – Greeted guests and took orders.
Food & beverage service – In line with RSA standards.
Cash handling – Processed payments and operated POS.
Cleaning & setup – Maintained cleanliness and prepared tables.
Data entry – Maintained accurate records and databases.
Communication – Handled emails, calls, and internal messages.
Xero accounting – Processed invoices, accounts, and payroll.
Office support – Assisted with filing, supplies, and general admin tasks.
Customer Service - Assisted with shopper inquiries and complaints.
POS Handling - Processed payments and refunds.
Stocktake - Managed inventory and restocked shelves.