NIKOLAS MINAS
Corfu
Summary
Experienced professional with a strong background in food safety, guest experiences optimisation, and customer service. Proficient in PC systems including MICROS, ALOHA, and PEGASUS. Demonstrates leadership proficiency through staff training and development, team building, and effective feedback reception. Skilled in handling customer complaints, cash handling practice, drink mixing techniques, food menu enhancement, and barista training. Adept at creative problem solving and menu optimisation with a focus on food hygiene regulations. Career goals include furthering expertise in banqueting management and drink menu development to enhance overall guest satisfaction.
Emerging hospitality professional motivated to contribute strong organisational and leadership skills to well-performing restaurants. Excellent command of inventory control and industry standards. Proactively addresses challenges with clear and concise communication.
Overview
27
27
years of professional experience
Work history
Food and beverage supervisor
Banyan Tree
Al Ula , Saudi Arabia
2024.11 - Current
- Supervised daily operations of food and beverage service ensuring smooth workflow.
- Trained staff on customer service standards and operational procedures to enhance efficiency.
- Coordinated inventory management and ensured compliance with health and safety regulations.
- Resolved customer complaints promptly to uphold positive dining experiences and satisfaction.
- Monitored quality of food and beverages served to maintain high standards of service.
Restaurant supervisor
Angsana, Banyan Tree
Corfu
2024.01
- Supervised daily operations to ensure seamless service delivery and customer satisfaction.
- Trained and mentored new staff members to uphold service standards and enhance team performance.
- Assisted in menu planning by providing feedback on customer preferences and seasonal trends.
- Handled difficult customer situations calmly, retaining their loyalty and repeat business.
- Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
Restaurant supervisor
Banyan Tree
AlouLa
2024.01
Restaurant supervisor
Angsana, Banyan Tree
Corfu
2023.01
Bar and restaurant supervisor
Holiday Palace, Hilton
Corfu
2020.01 - 2022.01
Restaurant supervisor
Calma Cafe
2019.01 - 2020.01
Supervisor
Delicio, Italian Restaurant
Corfu
2017.01 - 2019.01
Bar Manager
Base Bar-Coffee
Corfu
2013.01 - 2017.01
Bar supervisor
Base Bar
Corfu
2009.01 - 2013.01
Bar staff
Base Bar-Coffee
Corfu
2007.01 - 2009.01
Head waiter
Stablus Bar-Coffee
Corfu
2005.01 - 2008.01
Head waiter
Nolita, FineDining Restaurant
Corfu
2001.01 - 2004.01
Assistant Waiter
Nolita, FineDining Restaurant
Corfu
1999.01 - 2000.01
Education
Institute Vocation Education - Business Administration Tourism
School of Advanced Vocational Training
Corfu, GreeceLeadership -
COURSES
CyprusTrainer -
Banyan Academy
Skills
- Guest Experiences Optimization
- Leadership proficiency
- Handling customer complaints
- Menu optimisation
- Staff training and development
- Food and Drink menu development
- Customer Service
- Team building
Languages
English
Upper intermediate
Timeline
Food and beverage supervisor
Banyan Tree
2024.11 - Current
Restaurant supervisor
Angsana, Banyan Tree
2024.01
Restaurant supervisor
Banyan Tree
2024.01
Restaurant supervisor
Angsana, Banyan Tree
2023.01
Bar and restaurant supervisor
Holiday Palace, Hilton
2020.01 - 2022.01
Restaurant supervisor
Calma Cafe
2019.01 - 2020.01
Supervisor
Delicio, Italian Restaurant
2017.01 - 2019.01
Bar Manager
Base Bar-Coffee
2013.01 - 2017.01
Bar supervisor
Base Bar
2009.01 - 2013.01
Bar staff
Base Bar-Coffee
2007.01 - 2009.01
Head waiter
Stablus Bar-Coffee
2005.01 - 2008.01
Head waiter
Nolita, FineDining Restaurant
2001.01 - 2004.01
Assistant Waiter
Nolita, FineDining Restaurant
1999.01 - 2000.01
Institute Vocation Education - Business Administration Tourism
School of Advanced Vocational Training
Leadership -
COURSES
Trainer -
Banyan Academy