Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
NIKOLAS MINAS

NIKOLAS MINAS

Corfu

Summary

Experienced professional with a strong background in food safety, guest experiences optimisation, and customer service. Proficient in PC systems including MICROS, ALOHA, and PEGASUS. Demonstrates leadership proficiency through staff training and development, team building, and effective feedback reception. Skilled in handling customer complaints, cash handling practice, drink mixing techniques, food menu enhancement, and barista training. Adept at creative problem solving and menu optimisation with a focus on food hygiene regulations. Career goals include furthering expertise in banqueting management and drink menu development to enhance overall guest satisfaction.

Emerging hospitality professional motivated to contribute strong organisational and leadership skills to well-performing restaurants. Excellent command of inventory control and industry standards. Proactively addresses challenges with clear and concise communication.

Overview

27
27
years of professional experience

Work history

Food and beverage supervisor

Banyan Tree
Al Ula , Saudi Arabia
11.2024 - Current
  • Supervised daily operations of food and beverage service ensuring smooth workflow.
  • Trained staff on customer service standards and operational procedures to enhance efficiency.
  • Coordinated inventory management and ensured compliance with health and safety regulations.
  • Resolved customer complaints promptly to uphold positive dining experiences and satisfaction.
  • Monitored quality of food and beverages served to maintain high standards of service.

Restaurant supervisor

Angsana, Banyan Tree
Corfu
01.2024
  • Supervised daily operations to ensure seamless service delivery and customer satisfaction.
  • Trained and mentored new staff members to uphold service standards and enhance team performance.
  • Assisted in menu planning by providing feedback on customer preferences and seasonal trends.
  • Handled difficult customer situations calmly, retaining their loyalty and repeat business.
  • Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.

Restaurant supervisor

Banyan Tree
AlouLa
01.2024

Restaurant supervisor

Angsana, Banyan Tree
Corfu
01.2023

Bar and restaurant supervisor

Holiday Palace, Hilton
Corfu
01.2020 - 01.2022

Restaurant supervisor

Calma Cafe
01.2019 - 01.2020

Supervisor

Delicio, Italian Restaurant
Corfu
01.2017 - 01.2019

Bar Manager

Base Bar-Coffee
Corfu
01.2013 - 01.2017

Bar supervisor

Base Bar
Corfu
01.2009 - 01.2013

Bar staff

Base Bar-Coffee
Corfu
01.2007 - 01.2009

Head waiter

Stablus Bar-Coffee
Corfu
01.2005 - 01.2008

Head waiter

Nolita, FineDining Restaurant
Corfu
01.2001 - 01.2004

Assistant Waiter

Nolita, FineDining Restaurant
Corfu
01.1999 - 01.2000

Education

Institute Vocation Education - Business Administration Tourism

School of Advanced Vocational Training
Corfu, Greece

Leadership -

COURSES
Cyprus

Trainer -

Banyan Academy

Skills

  • Guest Experiences Optimization
  • Leadership proficiency
  • Handling customer complaints
  • Menu optimisation
  • Staff training and development
  • Food and Drink menu development
  • Customer Service
  • Team building

Languages

English
Upper intermediate

Timeline

Food and beverage supervisor

Banyan Tree
11.2024 - Current

Restaurant supervisor

Angsana, Banyan Tree
01.2024

Restaurant supervisor

Banyan Tree
01.2024

Restaurant supervisor

Angsana, Banyan Tree
01.2023

Bar and restaurant supervisor

Holiday Palace, Hilton
01.2020 - 01.2022

Restaurant supervisor

Calma Cafe
01.2019 - 01.2020

Supervisor

Delicio, Italian Restaurant
01.2017 - 01.2019

Bar Manager

Base Bar-Coffee
01.2013 - 01.2017

Bar supervisor

Base Bar
01.2009 - 01.2013

Bar staff

Base Bar-Coffee
01.2007 - 01.2009

Head waiter

Stablus Bar-Coffee
01.2005 - 01.2008

Head waiter

Nolita, FineDining Restaurant
01.2001 - 01.2004

Assistant Waiter

Nolita, FineDining Restaurant
01.1999 - 01.2000

Institute Vocation Education - Business Administration Tourism

School of Advanced Vocational Training

Leadership -

COURSES

Trainer -

Banyan Academy
NIKOLAS MINAS