Nina Seedsman

• Managed cash register transactions accurately, ensuring proper handling of payments and tips.
• Successfully collaborated with other staff members to provide seamless service during high-volume periods.
• Checked ID cards and verified bar guests were of legal age.
• Operated and closed down bar station according to sanitation regulations and safety standards.
• Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.

Reference: Russell Marchant

0432 775 192

• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Reduced operational risks while organizing data to forecast performance trends.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Trained and guided team members to maintain high productivity and performance metrics.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Interacted well with customers to build connections and nurture relationships.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Established positive working relationships with local authorities such as police departments and licensing boards to ensure compliance with regulatory requirements.

Reference: Will Howlett

0479 058 296

• Greeted and seated guests to provide friendly and welcoming experience.
• Maintained clean and organized dining areas for an enjoyable guest experience.
• Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
• Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
• Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
• Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
• Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
• Trained new staff members on company policies and procedures.
• Fostered positive dining atmosphere by engaging with guests and providing personalized service.

Reference: Will Firman

0451 980 374