NISREEN ALSAYED
Jeddah,saudi Arabia
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level video creator & Creative director position. Ready to help the team achieve company goals.
Overview
6
6
years of professional experience
Work History
Video creator & Coverage
Sela Company
Jeddah , Saudi Arabia
12.2022 - Current
Digital Photography Assistant
MA Studi
Jeddah, Saudi Arabia
06.2022 - 08.2022
- Fabricated camera mounts and cases to capture unique images and protect equipment.
- Proactively directed guests to photo port locations to increase product sales.
- Shot photographs in controlled labs, field and remote environments, adjusting camera settings to align with locations.
- Planned and prepared for numerous on-location and studio shoots concurrently.
Call Centre
Alamjad Company
Jeddah, Sausi Arabia
08.2019 - 11.2019
Call center
Aramex
Jeddah, Saudi Arabia
05.2017 - 06.2018
- Used targeted questioning techniques to determine customer needs and appropriate support.
- Enabled efficient follow-up by accurately recording customer requirements and details in [Aramex App].
- Provided accurate, consistent and meaningful advice to customers, boosting retention rate by 80 %.
- Handled customer queries with 90 % first-call resolution
Education
Bachelor of Business Administration - Administrative Sciences
King Abdulaziz University
Jeddah, Mecca Region 04/2013 - 05/2016
Skills
- Customer retention
- Customer care
- Hiver knowledge
- Microsoft Office Suite
- Brand awareness and representation
- Customer experience
- Lead management
- Dispute resolution
- Advanced product knowledge
Languages
English
Beginner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Video creator & Coverage
Sela Company
12.2022 - Current
Digital Photography Assistant
MA Studi
06.2022 - 08.2022
Call Centre
Alamjad Company
08.2019 - 11.2019
Call center
Aramex
05.2017 - 06.2018
Bachelor of Business Administration - Administrative Sciences
King Abdulaziz University
04/2013 - 05/2016
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