Nisreen M. Rowaihy
Jeddah,KSA
Summary
Coordination, project development, and visitor experience enhancement. I excel in managing complex schedules, leading high-impact initiatives, and collaborating with senior executives and key stakeholders to ensure seamless operations and successful execution. With strong organizational, communication, and leadership abilities, I oversee major projects that elevate the visitor experience and support strategic business growth. I bring a proactive mindset, sound decision-making, and a commitment to operational excellence—seeking a strategic role where I can contribute to advancing organizational goals and driving impactful results
Overview
15
15
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work history
Senior Manager of Destination Management Office
Royal Commission for Makkah and Holy Sites
Makkah, KSA
06.2023 - 11.2025
- Acting as General Manager of DMO (4Month)
- Designing and implementing an integrated visitor experience model that enhances the spiritual, cultural, and social impact of the visit.
- Developing visitor experience standards and ensuring compliance across all relevant entities.
- Leading destination development projects and overseeing their implementation.
- Establishing key performance indicators (KPIs) to monitor destination development and measure results.
- Enhancing collaboration with service providers to ensure a unified visitor experience and achieve the highest quality standards.
- Collaborating with marketing and communications departments to launch promotional campaigns.
- Developing events and initiatives that contribute to enhancing the destination’s appeal to visitors.
- Participating in relevant committees.
- Built strong partnerships with stakeholders for mutual benefit
Partnership Engagement Manager
Royal Commission for Makkah and Holy Sites
Jeddah, Makkah, KSA
04.2023 - 06.2023
- Build strong relation with stakeholders.
- Develop partner programs and content.
- Track and measure channel partner engagement.
Project Manager for the CEO
Royal Commission for Makkah and Holy Sites
Jeddah, KSA
05.2022 - 04.2023
- Following up closely with Line Managers to ensure that the CEO’s requirements are met and accurate feedback is given prior to the next meeting.
- Managing all correspondence and confidential matters related to the CEO’s office.
- Maintaining presence in all meetings with the CEO and ensuring that accurate and detailed information is recorded.
- Collaborating with Senior Management of the various business divisions to make sure that actions discussed are being implemented and followed through.
- Providing the CEO with all information required prior to any meeting being conducted, including reports, presentations, and financials if and when necessary.
- Upholding high professional standards of the CEO’s office, maintaining excellent representation at all times, and sustaining the complete confidentiality of all matters.
- Following up with all departments to ensure the smooth running of projects and activities.
Executive Office Manager
Royal Commission for Makkah and Holy Sites
Jeddah, Makkah, KSA
12.2019 - 04.2022
- Ensuring that the office is running smoothly and overseeing the administrative staff.
- Liaising with internal and external stakeholders on behalf of the Senior Advisor.
- Coordinated communications between departments to facilitate seamless operations.
- Maintained filing systems and databases to ensure information accessibility and accuracy.
Key Account Manager
Logipoint
Jeddah, KSA
03.2018 - 11.2019
- Handle all client services (port-to-door services) from document initiation to receiving the goods/material by the client.
- Leading point of contact for all key client matters, anticipating the client's needs, working within the company to ensure deadlines for the client are met and meeting client satisfaction.
- Performing assigned functions that are consistent with regulations, standards, established policies, and business requirements.
Sourcing Specialist
Al Safwa Cement Company
Seaport, Jeddah, KSA
05.2017 - 02.2018
- Supporting the sourcing team in the discovery and administration of new vendors and products.
- Sourcing suitable suppliers and maintaining long-lasting relationships with existing and new suppliers.
- Generating quote comparisons based on quality and negotiating effectively with the suppliers, and issuing the PO and sending it across to them.
- Following up with the finance team to ensure that suppliers are paid without any delays.
Supply Chain Performance
Al Safwa Cement Company
Jeddah, KSA
12.2016 - 04.2017
- Collecting and analyzing supply chain data and handling the procurement and purchasing process.
- Recommending improvements to boost performance and reduce costs.
- Coordinating with other professionals to implement changes and new systems.
- Liaising with the finance team to pay suppliers on time.
- Monitoring the supply chain employee performance and encouraging self-development.
Logistic Specialist
Al Safwa Cement Company
Jeddah, KSA
08.2016 - 11.2016
- Coordinating between the custom clearance and the warehouse.
- Establishing and maintaining minimum and maximum consumables inventory levels.
- Administering and maintaining inventory control program systems.
- Presenting inventory distribution of the warehouse according to standardized processes.
- Liaising with suppliers on the expected time of arrival.
- Contacting suppliers to send the original documents and send them back to clearance.
Purchasing Coordinator
Sika Group
Jeddah, KSA
01.2014 - 07.2016
Customer Service Representative
Arab National Bank
Jeddah, KSA
12.2012 - 12.2013
Teller
Arab National Bank
Jeddah, KSA
03.2011 - 03.2012
Education
Bachelor’s degree - Islamic Art, Home Economic - Islamic Art
King Abdul Aziz University (KAU)
Jeddah, KSASkills
- Public relationship Campaign Planning Create initiative Deliverables Projects Coordination Executive Reporting Vendors Management Leadership Deadline Oriented Decision-Making expertise Product development experience Effective Communication Negotiation Team Building Multi-Cultural Adaptiveness Goal Oriented Collaboration Decision Making Initiative Approach Key Stakeholder Management Social Media Platforms
Websites
Languages
Arabic (Native Proficiency)
Proficient (C2)
English
Upper intermediate
REFERENCES
Professional references are available upon request.
PRELIMINARY EXPERIENCE
- PURCHASING COORDINATOR
- Sika Group | Jeddah, KSA
- CUSTOMER SERVICE REPRESENTATIVE
- Arab National Bank | Jeddah, KSA
- TELLER
Affiliations
- Travel & Cultural Exploration - Reading - Creative Activities - Public Speaking
Certification
1-Customer Experience (Professional Certificate)
2-Digital Marketing Strategy
3-Leadership Training Program
4-Six Sigma (Yellow & Green Belt)
5-Adobe Photoshop, Illustrator, After Effects (Beginner)
6-Voice Over (Beginner)
Timeline
Senior Manager of Destination Management Office
Royal Commission for Makkah and Holy Sites
06.2023 - 11.2025
Partnership Engagement Manager
Royal Commission for Makkah and Holy Sites
04.2023 - 06.2023
Project Manager for the CEO
Royal Commission for Makkah and Holy Sites
05.2022 - 04.2023
Executive Office Manager
Royal Commission for Makkah and Holy Sites
12.2019 - 04.2022
Key Account Manager
Logipoint
03.2018 - 11.2019
Sourcing Specialist
Al Safwa Cement Company
05.2017 - 02.2018
Supply Chain Performance
Al Safwa Cement Company
12.2016 - 04.2017
Logistic Specialist
Al Safwa Cement Company
08.2016 - 11.2016
Purchasing Coordinator
Sika Group
01.2014 - 07.2016
Customer Service Representative
Arab National Bank
12.2012 - 12.2013
Teller
Arab National Bank
03.2011 - 03.2012
Bachelor’s degree - Islamic Art, Home Economic - Islamic Art
King Abdul Aziz University (KAU)