Excel
Njood Abdullah
HR Professional
Summary
An individual who is eager to learn and experience different cultures. Interested in developing myself in the area of human resources/OD field. I believe that I have the skills to be an outstanding addition to any team. Moreover, I'm self motivated, enthusiastic, ambitious, punctual, hard working person with a positive attitude towards work. I am able to work independently and in a busy environment or within a team to achieve an excellent quality of work.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
5
5
Certificates
2
2
Languages
Work History
HR In-Charge
SABTECH
Jeddah
06.2019 - Current
- Liaised between multiple business divisions to improve communications.
- Maintained all company certifications up-to-date.
- Maintained and pre-planned all employees iqama renewals and profession accreditation, resulting in 0 fines and on time renewals which led to more productive environment.
- Ensured all employee records are maintained and updated in the HR system, GOSI, and Government portals
- Assisted with payroll by providing relevant employee information (e.g., leaves of absence, sick days, and work schedules)
- Managed various arrangements internally, from travel to processing expenses
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Created on-boarding, training and off-boarding process.
- Developed salary-scale, succession plans and promotion paths for staff.
- Oversaw hiring, staffing and labor law compliance.
- Created a strategic manpower plan for saudation purposes as per MHRSD rules and regulations.
- Coordinated technical training and personal development classes for staff members.
- Prepared new hire letters, employee contracts and corporate policies.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Prepared NDA agreements for key positions resulting in keeping company's information confidential.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Designed and implemented recruitment methods, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
- Pre-screened resumes prior to sending to higher management for consideration
- Oversaw HR needs for 200-employee operation across 4 locations.
- Coordinated implementation of employee monthly survey.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Processed employee claims involving performance issues and harassment.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
HR Coordinator
SABTECH
Jeddah
02.2019 - 05.2019
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
- Maintained human resources information system and kept employee files up to date and accurate.
- Evaluated timesheets for accuracy on regular and overtime hours.
- Reviewed human resources paperwork for accuracy and completeness.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Addressed and resolved general payroll-related inquires.
- Sent notices to employees regarding expiring documentation.
- Implemented tracking database for employee professional development, permits and iqama renewal.
- Edited job position announcements before authorizing post.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Captured key feedback from employees during exit interviews.
HR Administrator
Retal Clinic
Jeddah
01.2016 - 06.2018
- Oversaw HR needs for 55-employee operations.
- Managed all HR governmental websites.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Completed human resource operational requirements by scheduling and assigning employees.
- Directed and controlled medical insurance.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Addressed employee conflicts with appropriate urgency, following all policies & procedures.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR records with new employee information, changes in benefits and other details.
- Prepared new hire letters, employee contracts and corporate policies.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Created, developed, and managed a tracking system for all government related documents.
- Implemented a new filing system for employees file.
- Created and managed a weekly report to indicate what has been done and what has been postponed with reasons to the Director.
Receptionist
Retal Clinic
Jeddah
09.2015 - 01.2016
- Confirmed appointments, communicated with clients and updated client records.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Responded to inquiries from callers seeking information.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases. (Kaizen)
- Responded to correspondence from insurance companies to verify patient's coverage.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Completed and filed financial documentation for accounting purposes.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Data Entry Clerk
Basahel Corporation for Trade and Industry
Jeddah
04.2012 - 06.2015
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Coded and processed applications into required electronic formats.
- Evaluated source documents to locate needed information.
- Corrected data entry errors to prevent duplication or data degradation.
Education
Bachelor of Arts - Architecture
Effat University
Jeddah, Saudi Arabia 07.2016 - Current
Skills
Negotiations
Personnel
Company organization
Qiwa, Mudad, GOSI, MOI, MOFA, MHRSD
Recruitment
Training and mentoring
Risk management
Team Building
Microsoft Office proficiency
Contract Negotiation
Organizational Development
Accomplishments
1- Implementation of two ERP systems (Odoo and Focus9)
2- Saved up to15k annual fees of payroll system.
3- Saved up 200k during 2021 from iqama renewal fees.
4- Saved up to 30k from insurance fees with 6 installment plan.
5- Managed to retrieve zatca certification, and approval of installment plan during 2020, 2021, 2022.
6- Managed to renew all employees iqama during 2021 while having suspension of services.
7- Managed to keep all social platform up-to-date.
8- Managed to elevate company Nitaqat from low green to platinum during 2021 (branches) and from mid green to high green during 2022 (head office)
9- Executed cutting the CR renewal cost by identifying the cause.
10- Maintained approval from MOI from 2 activities on branch CR.
11- Achieved to issue (Security certification) from MOI.
Software
PowerPoint
ERP Odoo
ERP Focus 9
AutoCad
Revit
Photoshop
Canva
Certification
Audits And Quality Management in Human Resources - Noor Academy - 20 Hours
Interests
News
Art and Architecture
History
Timeline
HR Analytics - Noor Academy - 12 Hours
12-2022
OSHA License - IASP - 30 Hours
07-2022
HR Specialist Skills Training - Tamkeen Al Hadaf Training Center - 20 Hours
04-2022
ISO 9001:2015 Quality Management System Training - TÜV Middle East - 15 Hours
04-2020
Audits And Quality Management in Human Resources - Noor Academy - 20 Hours
01-2020
HR In-Charge
SABTECH
06.2019 - Current
HR Coordinator
SABTECH
02.2019 - 05.2019
Bachelor of Arts - Architecture
Effat University
07.2016 - Current
HR Administrator
Retal Clinic
01.2016 - 06.2018
Receptionist
Retal Clinic
09.2015 - 01.2016
Data Entry Clerk
Basahel Corporation for Trade and Industry
04.2012 - 06.2015
Hobbies
- Cooking
- Designing
- Drawing
- Traveling
- Horse riding
- Journaling
- Reading
Hobbies
- Cooking
- Designing
- Drawing
- Traveling
- Horse riding
- Journaling
- Reading