NJOOD OMAR
Riyadh,Saudi Arabia
Summary
Takes on challenging new role, harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2026
2026
years of professional experience
Work history
Nurse Assistant Training
King Fahad Medical City
Riyadh
- Assisted nursing staff, supported documentation, and observed clinical workflows.
Nurse Assistant Training
Dr. Sulaiman Al Habib Hospital
- Provided patient support and learned hospital administration processes.
Call Center Agent (Summer Job)
Al Ahli Bank
Riyadh
- Assisted customers by providing accurate information and resolving inquiries effectively.
- Gained proficiency in handling customer complaints and turning them into positive experiences.
- Engaged in regular feedback sessions to identify areas for personal growth and development.
Saleswoman
Riyadh Season (Local Saudi Brand)
11.2022 - 12.2022
- Assisted customers in selecting products by providing detailed information about features and benefits.
- Processed transactions efficiently while maintaining a high level of customer satisfaction throughout the sales process.
- Maintained up-to-date knowledge about market trends to strategise effectively.
Salon Manager Assistant
Family Business
06.2024 - Current
- Conducted performance reviews for continuous improvement in the team's skills and productivity levels.
- Enhanced customer satisfaction with efficient handling of all queries and complaints.
- Coordinated with suppliers effectively; ensured timely deliveries of ordered products.
- Organised special events and promotions to attract new clientele and boost revenues.
- Handled cash transactions, ensuring correct change given and accurate recording of sales data.
- Multi-tasked between front-desk duties, answering phone calls, and taking bookings efficiently.
- Boosted staff morale and productivity through regular team meetings and training sessions.
- Developed effective marketing strategies for increased visibility in the local community.
Education
Bachelor - Health Informatics
Saudi Electronic University
RiyadhSkills
- Customer Service
- Communication
- Problem Solving
- Microsoft Office
- Social Media
- Multitasking
- Admin Support
- Fluent English (STEP Certified)
LANGUAGES
Arabic (Native)
English (Fluent)
Timeline
Salon Manager Assistant
Family Business
06.2024 - Current
Saleswoman
Riyadh Season (Local Saudi Brand)
11.2022 - 12.2022
Nurse Assistant Training
Dr. Sulaiman Al Habib Hospital
Nurse Assistant Training
King Fahad Medical City
Call Center Agent (Summer Job)
Al Ahli Bank
Bachelor - Health Informatics
Saudi Electronic University