- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Collaborated with cross-functional teams to ensure timely project delivery and client satisfaction.
- Analysed existing systems and databases and recommended enhancements to solve business needs
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Supported budget planning by recommending cost-effective hardware and software solutions for company-wide implementation.
- Coordinated IT maintenance tasks for SABGSD :
1.Annual IT Materials Forecast for four areas (CA,NA,SA,AJ)
2.Semi-annul and year end inventory for all IT Assets assigned to SABGSD Schools and Manage them through the SAP system.
3.End user trainings for all introduced technologies.
- Managed programme for replacing defective IT assets
- Coordinated IT maintenance tasks for SABGSD :1.Annual IT Materials Forecast for four areas (CA,NA,SA,AJ)2.Semi-annul and year end inventory for all IT Assets assigned to SABGSD Schools and Manage them through the SAP system.3.End user trainings for all introduced technologies.
- Manage the mobile packages requests ( new , renew , transfer and delete ) for department employees through the SAP system.
Follow up the request’s for project materials through the SAP system.
1.Fund planning
2.Fund secure process
3.Scope of Work
4.Design
5.Procurement
6.Execution
7.Testing & commissioning
8. Close out activities