Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic
Njoud Alali

Njoud Alali

Riyadh,Saudi Arabia

Summary

Results-driven Account Manager and Services Consultant with 8+ years in the IT & Services industry. Proven track record managing government and semi‑government accounts, driving renewals across the META region, and coordinating cross‑functional teams to close opportunities. Recognized in Juniper’s High Performance Club (2018, 2019,2022, 2023). Strong analytical mindset, stakeholder management, and CRM execution.

Overview

9
9
years of professional experience
1
1
Certification

Work history

Senior Territory Account Manager

Juniper Networks
09.2022 - Current

Lead strategic sales and account growth for key government and semi-government customers within the assigned territory.
• Develop and execute territory plans to expand market share, drive revenue, and strengthen customer relationships.
• Collaborate cross-functionally with technical, services, and partner teams to deliver tailored solutions.
• Achieved consistent quota attainment and contributed to multi-million SAR deals and long term frame agreements.

Account manager

Juniper Networks
03.2020 - 09.2022

Developed a list of Juniper's Open space (non existing clinets) accounts into stratgic/Key accounts through:

  • Build executive‑level relationships, shape account plans, and collaborate with channel partners to expand footprint.

• Maintain accurate forecasts and support closure by aligning SEs, services, and operations

Service Business Consultant - META Region

Juniper Networks
03.2018 - 03.2020

-Got prompted to manage entire META (Middle east turkey and Africa) medium-large sized customers.
-Driving Renewals motion with the customer and manage a team of Juniper resources for all renewal activities from opportunity identification to negation to close.
-Manage exceptions for customers with issues that may delay or inhibit renewals.
-Identify and transfer leads to sales for up-sell opportunities.
-Accurately forecast business targets and opportunities in territory.
-Conduct quarterly onsite visits with specific customers, partners.

  • Throughout this position I have received awards for Top Achievers of 2018 & 2019 Juniper High Performance Club.

Service Business Consultant

Juniper Networks
08.2017 - 03.2018

Managed Service Renewals in the MEA region, mainly focused on maintenance and advanced Services in Saudi Arabia, Egypt and Kuwait.
• working closely with third-party channels

• utilizing CRM/ SFDC/SAP system and all necessary applications.

Order Management Specialist

Juniper Networks
05.2017 - 08.2017
  • Carefully managed database for a growing client base, in line with compliance regulations.

Markets - Trading trainee

Saudi Stock Exchange (Tadawul)
09.2016 - 01.2017

Education

Bachelor of Business Administration - Economics

King Saud University

Skills

Account & Relationship Management
Renewals & Upsell Motions
Pipeline & Forecast Management
Cross‑functional Coordination & Deal Execution
Customer Success & Issue Resolution
Business Analysis & Reporting
Channel/Partner Collaboration

Certification

-ITIL 4 Foundation

AXELOS Global Best Practice

-Design Fundamentals

Juniper Networks

-Networking Fundamentals

Juniper Network

-Analytical and conceptual thinking

Dale Carnegie Training

-Bloomberg Market Concepts

Bloomberg LP

Timeline

Senior Territory Account Manager

Juniper Networks
09.2022 - Current

Account manager

Juniper Networks
03.2020 - 09.2022

Service Business Consultant - META Region

Juniper Networks
03.2018 - 03.2020

Service Business Consultant

Juniper Networks
08.2017 - 03.2018

Order Management Specialist

Juniper Networks
05.2017 - 08.2017

Markets - Trading trainee

Saudi Stock Exchange (Tadawul)
09.2016 - 01.2017

Bachelor of Business Administration - Economics

King Saud University
Njoud Alali