Results-driven Account Manager and Services Consultant with 8+ years in the IT & Services industry. Proven track record managing government and semi‑government accounts, driving renewals across the META region, and coordinating cross‑functional teams to close opportunities. Recognized in Juniper’s High Performance Club (2018, 2019,2022, 2023). Strong analytical mindset, stakeholder management, and CRM execution.
Lead strategic sales and account growth for key government and semi-government customers within the assigned territory.
• Develop and execute territory plans to expand market share, drive revenue, and strengthen customer relationships.
• Collaborate cross-functionally with technical, services, and partner teams to deliver tailored solutions.
• Achieved consistent quota attainment and contributed to multi-million SAR deals and long term frame agreements.
Developed a list of Juniper's Open space (non existing clinets) accounts into stratgic/Key accounts through:
• Maintain accurate forecasts and support closure by aligning SEs, services, and operations
-Got prompted to manage entire META (Middle east turkey and Africa) medium-large sized customers.
-Driving Renewals motion with the customer and manage a team of Juniper resources for all renewal activities from opportunity identification to negation to close.
-Manage exceptions for customers with issues that may delay or inhibit renewals.
-Identify and transfer leads to sales for up-sell opportunities.
-Accurately forecast business targets and opportunities in territory.
-Conduct quarterly onsite visits with specific customers, partners.
Managed Service Renewals in the MEA region, mainly focused on maintenance and advanced Services in Saudi Arabia, Egypt and Kuwait.
• working closely with third-party channels
• utilizing CRM/ SFDC/SAP system and all necessary applications.
Account & Relationship Management
Renewals & Upsell Motions
Pipeline & Forecast Management
Cross‑functional Coordination & Deal Execution
Customer Success & Issue Resolution
Business Analysis & Reporting
Channel/Partner Collaboration
-ITIL 4 Foundation
AXELOS Global Best Practice
-Design Fundamentals
Juniper Networks
-Networking Fundamentals
Juniper Network
-Analytical and conceptual thinking
Dale Carnegie Training
-Bloomberg Market Concepts
Bloomberg LP