NOJOOD AL FARHAN
Jeddah,Saudi Arabia
Summary
Organized professional skilled in Microsoft Office and communication. Experienced in project coordination and executive support, with a strong focus on confidentiality.
Overview
13
13
years of professional experience
Work History
Executive Admin Assistant to the Chief Digital Officer
Panda retail company
07.2023 - 12.2024
- Company Overview: Savola group
- Supported the Chief Digital Officer (CDO) and executive team to achieve company goals and optimize operations.
- Refined internal processes to enhance efficiency for high-ranking executives and coordinated resources to expedite workflows.
- Facilitated communication between employees and executives on various projects and tasks.
- Planned and orchestrated work to ensure alignment with senior executives' priorities and organizational goals.
- Managed professional and personal scheduling for the CDO, including agendas, correspondence, and logistical coordination.
- Handled complex calendar management and ensured effective information flow to senior executives.
- Organized travel logistics for senior executives, including accommodations and transportation.
Administrative Assistant Chief Sales
Salama Cooperative Insurance
03.2021 - 06.2023
- Conducted research and data analysis for reports.
- Supported Predetermination Hearings with critical information.
- Provided recommendations to meet organizational goals.
- Scheduled meetings and conference calls, including with external agencies.
- Managed confidential files and took meeting minutes.
- Coordinated office equipment repairs and scheduled appointments.
- Drafted and distributed correspondence.
- Updated office policies and trained new employees.
- Developed performance improvement strategies and liaised with senior admin staff.
Accounts Administrator
ACE Insurance & Reinsurance brokers ltd
Jeddah, Saudi Arabia
08.2016 - 07.2018
- Managed accounts receivable/payable.
- Processed invoices and payments.
- Maintained financial records.
- Assisted with financial reporting.
- Handled client account inquiries.
- Supported audits and compliance.
Senior Tele sales
Bupa Arabia
Jeddah, Saudi Arabia
01.2014 - 01.2016
- Conducted outbound sales calls to prospective clients.
- Managed client relationships and provided support.
- Explained insurance products and services.
- Processed applications and updated customer records.
- Achieved sales targets and generated leads.
- Collaborated with the sales team on strategies.
Customer Service
Aramex
Jeddah, Saudi Arabia
12.2011 - 01.2013
- Responded to customer inquiries via phone and email.
- Assisted with tracking shipments and resolving issues.
- Processed orders and managed returns.
- Maintained accurate customer records.
- Collaborated with logistics teams for service improvements.
- Ensured customer satisfaction.
Education
Bachelor of Science - Economics and Administrative Science
King Abdulaziz University
JeddahSkills
- Strong organizational and time management abilities
- Excellent verbal and written communication
- Proficient in Microsoft Office Suite and office software
- Attention to detail and problem-solving skills
- Adaptability and ability to manage multiple tasks
- Strong interpersonal skills and relationship building
- Commitment to confidentiality and discretion
- Project coordination
- Executive presentation
- Internal communication
- Executive communication
- Relationship-building
- Business administration
- Effective communication
- Executive diary management
Languages
Arabic
Native
English
Proficient
C2
Affiliations
- Event planning
- blogging
- Traveling
- sports
Accomplishments
- Reduced scheduling conflicts by 30%.
- Coordinated meetings for 100+ participants.
- Boosted team collaboration by 20%.
- Streamlined new staff training.
Timeline
Executive Admin Assistant to the Chief Digital Officer
Panda retail company
07.2023 - 12.2024
Administrative Assistant Chief Sales
Salama Cooperative Insurance
03.2021 - 06.2023
Accounts Administrator
ACE Insurance & Reinsurance brokers ltd
08.2016 - 07.2018
Senior Tele sales
Bupa Arabia
01.2014 - 01.2016
Customer Service
Aramex
12.2011 - 01.2013
Bachelor of Science - Economics and Administrative Science
King Abdulaziz University
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