Summary
Overview
Work History
Education
Skills
References
Timeline
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nokuthula Sphephile Zungu

Johannesburg

Summary

Administrative professional with proven track record in managing office environments and facilitating efficient operations. Known for strong focus on team collaboration and adapting to changing needs, ensuring reliable support across various functions. Displays excellent organizational and communication skills, contributing to seamless office management.

Overview

16
16
years of professional experience

Work History

Administrative Officer

Discovery
03.2022 - Current
  • get medical report
  • clear outstanding balance
  • voice log outstanding medical requirements
  • update members information
  • upload outstanding medical documents

Fraud Consultant

First National Bank
01.2020 - 01.2022
  • Providing Feedback on Fraud Cases
  • Detecting possible fraud
  • Opening new fraud cases
  • Chasing funds to external banks
  • Placing Preventative holds on accounts.

Sales Consultant

First National Bank
10.2015 - 12.2019
  • VBS
  • Card CVM
  • Gold Suite
  • Opening Easy Accounts (savings accounts)
  • Opening Gold Cheque Account
  • Opening Overdrafts
  • Opening Credit Cards
  • Selling of personal loans
  • Increasing credit limits
  • Upgrading bank account

Sales Consultant

KSS
08.2012 - 07.2015
  • Selling Blue Bean Credit Cards
  • Activating Credit Cards

Sales Consultant

Market SA
01.2009 - 06.2012
  • Selling Credit Cards
  • Activating Credit Cards

Education

Matric - English, IsiZulu, Accounting, Life Orientation, Economics, Business Economics

Ivuna High School
01.2006

Certificate - NQF 5

Novia One Group
01.2021

Skills

  • Good analytical and planning skills
  • Good Accuracy and attention to details
  • Excellent problem analysis
  • Excellent judgement according to the situation

References

S, Gongo, Manager, 078 103 9346, Johannesburg (FNB Sales)

S, Mathe Manager, 0603538148, Johannesburg (FNB Fraud)

I, Motshwane Manager, 0614675589, Johannesburg (Discovery)

Timeline

Administrative Officer

Discovery
03.2022 - Current

Fraud Consultant

First National Bank
01.2020 - 01.2022

Sales Consultant

First National Bank
10.2015 - 12.2019

Sales Consultant

KSS
08.2012 - 07.2015

Sales Consultant

Market SA
01.2009 - 06.2012

Matric - English, IsiZulu, Accounting, Life Orientation, Economics, Business Economics

Ivuna High School

Certificate - NQF 5

Novia One Group
nokuthula Sphephile Zungu