NOMAN HANIF
RIYADH,SAUDI ARABIA
Summary
Dynamic seller focused on delivering the highest standards of customer service. Thinks critically with a can-do attitude for successful retail operations. Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs. Professional Sales Executive with 18 years of experience attending to the needs of customers and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, quoting prices, discussing credit terms, preparing sales order forms, and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Sales executive
RETAILO CO
RIYADH, SAUDI ARABIA
01.2021 - Current
- ACHIEVED AND EXCEEDED MONTHLY SALES TARGETS RESULTING 20%INCREASE IN PERSONAL COMMISSION.
- DEVELOPED AND MAINTAINED EXCELLENT CUSTOMER RELATIONSHIPS RESULTING 90%CUSTOMER SATISFACTION RATE
- PROVIDE EXCEPTIONAL PRODUCT KNOWLEDGE AND ADVICE RESULTING IN A 30%INCREASE IN UPSELLING AND CROSS-SELLING.
- FOSTERED POSITIVE RELATIONSHIP WITH CUSTOMERS TO ENHANCE LOYALTY AND RETENTION.
Sales executive
RICE HOUSE TRADING EST
RIYADH, SAUDI ARABIA
01.2013 - 01.2021
- DEVELOPED SUCCESSFUL PARTNERSHIPS WITH CUSTOMERS THROUGH OUTSTANDING LEVEL OF SERVICE FOR CONTINUED CUSTOMER LOYALTY.
- MAINTAINED CURRENCY ON INDUSTRY TRENDS, AND CHANGES AND PARTICIPATED IN PROFESSIONAL DEVELOPMENT OPPORTUNITIES TO STRENGTHEN PRODUCT AND SERVICE KNOWLEDGE
- UNEARTHED NEW TARGET MARKETS, PROSPECTIVE CLIENTS, AND KEY SECTOR DECISION-MAKERS.
- ANALYSED INDUSTRY AND COMPETITOR TRENDS TO ENHANCE SALES STRATEGY
Trade counter salesperson
RWEHA TRADING CO
RIYADH , SAUDI ARABIA
01.2010 - 01.2013
- BOOSTED PRODUCT SALES BY OFFERING SELECTION GUIDANCE TO CUSTOMERS.
- PROVIDING EXCEPTIONAL CUSTOMER SERVICE BY FIXING ISSUES THAT MAY ARISE IN A TIMELY FASHION.
- PROMOTED CUSTOMER LOYALTY SCHEME AT CHECKOUT
- DEVELOPED APPROPRIATE RESOURCES TO MEET THE NEEDS OF DIVERSE AUDIENCES.
- COMPLETED CUSTOMER'S ORDERS WITH SPEED AND ACCURACY.
Warehouse assistant
RWEHA TRADING EST CO
RIYADH, SAUDI ARABIA
01.2007 - 01.2010
- MANAGED INVENTORY AND PERFORMED A VARIETY OF WAREHOUSE DUTIES.
- USED INVENTORY MANAGEMENT SYSTEMS TO TRACK PRODUCT DISTRIBUTION RESULTING IN AN ACCURACY RATE OF 99%
- COLLABORATED WITH TEAM MEMBERS TO DEVELOP AND IMPLEMENT PROCESS.
- CHECKED INCOMING PRODUCTS AGAINTS PROOF OF DELIVERY.REPORTING MISSING AND DAMAGED PRODUCTS TO MANAGEMENT FOR PROMPT RESOLUTION.
- MAINTAINED A CLEAN AND ORGANIZED WORK ENVIRONMENT RESULTING IN IMPROVED SAFETY STANDARDS
Education
Diploma of Education - COMMERCE
BRIGHT STAR
PAKISTAN 02.2002 - 01.2005
Skills
- TARGET DRIVEN
- PROACTIVE SALES APPROACH
- EXEMPLARY CUSTOMER SERVICE
- AFTER-SALES CARE
Languages
English
Intermediate
Affiliations
- CHESS AND CRICKET
Timeline
Sales executive
RETAILO CO
01.2021 - Current
Sales executive
RICE HOUSE TRADING EST
01.2013 - 01.2021
Trade counter salesperson
RWEHA TRADING CO
01.2010 - 01.2013
Warehouse assistant
RWEHA TRADING EST CO
01.2007 - 01.2010
Diploma of Education - COMMERCE
BRIGHT STAR
02.2002 - 01.2005
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