Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noor Abu Samra

Operations And Coordinator
Khobar

Summary

Driven Coordinator with proven track record of success in developing and implementing strategies to grow and improve business operations. Highly organized and possesses excellent communication and interpersonal skills. Effectively collaborates with colleagues and builds strong relationships. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience
2
2
Languages

Work History

Director of Marketing and Operations

Elite Food Sweets Factory
05.2022 - Current
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Worked with graphic designers and writers to establish theme and tone for content.
  • Recruited and hired capable team members to add value and diverse skills set to marketing department.
  • acquired ISO 45001 For The Factory With The Help Other Staff Members.

General Supervisor Of Operations Department

Murjan Medical Complex
06.2020 - 04.2021
  • Managed internal operational standards and productivity targets.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Analyzed department metrics and performance and reported findings to management.
  • Interceded between employees during arguments and diffused tense situations.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Kept high average of performance evaluations.

Coordinator Of Dermatology Department

Al -Hassan Al-Naami Hospital
06.2019 - 06.2020
  • Entered data, generated reports, and produced tracking documents.
  • Utilized proactive communication abilities to resolve employment-related disputes.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Used job-related software to draft and finalize written correspondence and documentation.

Clinics Coordinator

Saad Al-Sane Hospital
05.2009 - 05.2019
  • Set appointments for patients and reached out to reschedule appointments due to provider availability.
  • Protected patients by following strict HIPAA protection requirements and internal data security procedures.
  • Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
  • Assisted with documenting clinic activities and updated medical records.

OPREATER & BOOKINGS

HOLIDAY IN ALKHOBAR
05.2008 - 05.2009
  • Focus on sales. Achieve target sales each month.
  • Contact the client once a month to ensure communication and full satisfaction of the client.
  • Send a daily report includes sales report.
  • Send weekly report includes a number of clients who have been served; new ideas help to improve the work, the needs of the show.

Surgical Coordinator

Health Medical Clinic One Day Surgery
09.2024 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Worked closely with operating room staff to ensure proper setup and sterilization of instruments prior to each case.
  • Collaborated with multidisciplinary care teams to develop comprehensive perioperative plans tailored to individual patient needs and preferences.
  • Streamlined patient check-in process for surgical appointments, reducing wait times and increasing satisfaction.

Education

Associate of Arts - SECRETARIAL DIPLOMA

AL-BASSAM INSTITUTES
Dammam, Saudi Arabia
04.2001 -

Skills

    Scheduling

    Data Entry

    Flexible and Adaptable

    Planning and Coordination

    Organization and Time Management

    Microsoft Office Proficiency

    Written Communication

    Dependable and Responsible

    Document management

    File and data retrieval systems

    Administrative oversight

    Event Coordination

Timeline

Surgical Coordinator

Health Medical Clinic One Day Surgery
09.2024 - Current

Director of Marketing and Operations

Elite Food Sweets Factory
05.2022 - Current

General Supervisor Of Operations Department

Murjan Medical Complex
06.2020 - 04.2021

Coordinator Of Dermatology Department

Al -Hassan Al-Naami Hospital
06.2019 - 06.2020

Clinics Coordinator

Saad Al-Sane Hospital
05.2009 - 05.2019

OPREATER & BOOKINGS

HOLIDAY IN ALKHOBAR
05.2008 - 05.2009

Associate of Arts - SECRETARIAL DIPLOMA

AL-BASSAM INSTITUTES
04.2001 -
Noor Abu SamraOperations And Coordinator