Noor Elhusseiny
Event Operations and Guest Experience Expert
Riyadh
Summary
Multilingual Event Management and Guest Relations expert with 6+ years of experience in high-profile events and artist hospitality. Leveraging 14 years as a professional karate player, I excel in VIP services, crowd management, and team leadership to deliver exceptional guest experiences.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Talent Assistant, Artist Hospitality , Joy Awards
Done and Dusted Productions
01.2025 - 02.2025
- Talent Coordination and Logistical Support: Managed three bands, guiding them through various event stages, including the orchestra tent, fitting tent, makeup and hair tent, stage, catering area, and back to the hotel, ensuring timely transitions and addressing logistical challenges
- On-Site Assistance: Provided comprehensive support to the bands, facilitating their needs and ensuring they were prepared and comfortable throughout the event, contributing to a seamless and positive experience
Artist Accreditation Assistant
XP Music / MDL Beast / The Event Verse
12.2024 - 12.2024
- Managed accreditation processes for artists & speakers on site at the Crew Hub for Allocate, ensuring accurate and efficient handling of credentials
- Coordinated off-site accreditation for speakers and select artists at the Fairmont Hotel, providing seamless support for event operations
Artist Site Shuttles Assistant
MDL BEAST SOUNDSTORM, The Event Verse
12.2024 - 12.2024
- Coordinated transportation logistics for local artists from the Durrat Hotel and international artists from the Helipad to the Artist Village, ensuring timely and seamless travel
- Managed artist schedules and prepared vehicles to meet their specific requirements at designated locations
- Maintained clear communication with drivers and event staff to ensure smooth operations
Operations Supervisor - Host Services
NEOM Beach Games , Blue Print
11.2024 - 12.2024
- Supervised the operations of key event areas, including the concierge tent, accreditation tent, and entertainment tent, ensuring smooth functionality and guest satisfaction
- Prepared and submitted comprehensive daily reports to the Operations Manager and company headquarters, detailing progress, challenges, and solutions
Concierge Operations Specialist & Booking Manager
Sindalah Island Opening
10.2024 - 11.2024
- Managed high-profile guest check-ins at the airport, providing seamless assistance and ensuring guests were informed of their accommodations and transportation options
- Coordinated helicopter and yacht transfers for guests traveling to Sindalah Island, offering personalized travel arrangements
- Actively engaged with guests, sharing detailed information about unique services and experiences available on Sindalah Island
Crowd Control
MDLBEAST - Aft_r (EWC 2024)
07.2024 - 08.2024
- Oversaw crowd management throughout the 8 Music Festival, ensuring smooth movement and safety of all attendees
- Reported any unusual activities or incidents promptly to the ESM Operations Team to maintain event security and order
Vip Guest Relations Specialist
NEOM - Oxagon
06.2024 - 06.2024
- Managed the VVIP guest list, ensuring all high-profile guests were seated at their designated chairs during the conference
- Monitored the event to ensure no filming or recording occurred, maintaining confidentiality of sensitive updates shared at the conference
Museum Tour Guide
Diriyah Contemporary Art Biennale Foundation - Ministry of Culture
02.2024 - 05.2024
- As a tour guide, leading guests through the art venue and explaining the significance of the art pieces on display.
- Provided detailed guidance and information about the venue, ensuring visitors had an engaging and informative experience.
Guest Movement Supervision
MDLBEAST - ERGA
01.2024 - 03.2024
- Oversaw crowd management throughout the event, ensuring safe and smooth movement of attendees
- Reported any unusual activities or incidents to the ESM Operations Team, ensuring the event ran safely and smoothly
Restaurant Manager - Executive chef
Gyross express scheveningen
10.2021 - 07.2023
- Ensured high food quality by maintaining strict menu adherence and promptly addressing customer concerns to boost satisfaction and loyalty
- Managed team scheduling, task assignments, and staff training to optimize performance and productivity
- Oversaw financial operations, including expenses, revenue, and payroll, ensuring operational efficiency and budget compliance
Ticket Scanner- Accreditation assistant
Awakenings
08.2022 - 11.2022
- Efficiently scanned tickets and assisted attendees with any ticket-related questions, ensuring quick entry and a positive experience
- Managed entry points, overseeing crowd flow to minimize delays and maintain a safe, organized environment
- Worked as an accreditation assistant, handling guest credentials, ensuring accurate documentation, and facilitating smooth check-ins for VIPs and attendees
Crowd Management and Artist Site Assistant
Verknipt Events
12.2021 - 08.2022
- Assisted in crowd control and monitored behavior to ensure safety and a positive experience for all attendees
- Supported artists on-site, addressing their needs and assisting with logistics for smooth operations
VIP Host
EL Gouna Film Festival
01.2021 - 12.2021
- Welcomed actors and guests to the event, ensuring a warm and hospitable atmosphere
- Guided attendees as a wayfinder, assisting with directions and event navigation
Quality Control Supervisor
Emaar Hospitality Group
07.2021 - 09.2021
- Supervised operations and timing for key areas including beach gates opening and closing, ensuring smooth transitions and efficient guest flow
- Monitored restaurant operations, ensuring adherence to scheduled opening and closing times, and maintaining high service standards
- Oversaw the timely execution of entertainment activities, ensuring events started and finished as scheduled to enhance the guest experience
Supervisor
Adidas campaign in cairo festival city
01.2021 - 02.2021
- Supervised the execution of the Adidas campaign, ensuring smooth and timely completion of all event activities
- Managed on-site logistics and operations, including setup, staff coordination, and enhancing guest experiences
Volunteer World Youth Forum (WYF)
Presidential Leadership Program
01.2017 - 12.2019
- Company Overview: Presidential Leadership Program
- Distributed audio translators to international guests, ensuring they had the necessary equipment to fully engage with the forum's sessions and discussions
- Welcomed VIP guests, providing them with detailed information about the venue and ensuring they were well-guided throughout their visit
- Managed VIP ministry doors, welcoming high-level ministers and escorting them to the VIP lounge, ensuring a seamless and dignified experience for all
- Presidential Leadership Program
Education
Bachelor of Science - Economics, Political science
Future University & University of Cincinnati
Cincinnati, Ohio, United States 04.2018 - 01.2021
Skills
Guest relations
Certification
House of protocol in VIP management & personal Diplomacy, Andrea Miliccia
Timeline
Talent Assistant, Artist Hospitality , Joy Awards
Done and Dusted Productions
01.2025 - 02.2025
Artist Site Shuttles Assistant
MDL BEAST SOUNDSTORM, The Event Verse
12.2024 - 12.2024
Artist Accreditation Assistant
XP Music / MDL Beast / The Event Verse
12.2024 - 12.2024
Operations Supervisor - Host Services
NEOM Beach Games , Blue Print
11.2024 - 12.2024
Concierge Operations Specialist & Booking Manager
Sindalah Island Opening
10.2024 - 11.2024
Crowd Control
MDLBEAST - Aft_r (EWC 2024)
07.2024 - 08.2024
Vip Guest Relations Specialist
NEOM - Oxagon
06.2024 - 06.2024
Museum Tour Guide
Diriyah Contemporary Art Biennale Foundation - Ministry of Culture
02.2024 - 05.2024
Guest Movement Supervision
MDLBEAST - ERGA
01.2024 - 03.2024
Ticket Scanner- Accreditation assistant
Awakenings
08.2022 - 11.2022
Crowd Management and Artist Site Assistant
Verknipt Events
12.2021 - 08.2022
Restaurant Manager - Executive chef
Gyross express scheveningen
10.2021 - 07.2023
Quality Control Supervisor
Emaar Hospitality Group
07.2021 - 09.2021
Supervisor
Adidas campaign in cairo festival city
01.2021 - 02.2021
VIP Host
EL Gouna Film Festival
01.2021 - 12.2021
Bachelor of Science - Economics, Political science
Future University & University of Cincinnati
04.2018 - 01.2021
Volunteer World Youth Forum (WYF)
Presidential Leadership Program
01.2017 - 12.2019
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