Nora Alharbi

• Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
• Training staff in areas of customer service and company policies.
• Maintaining documentation pertaining to customer service department activities
• Handling customer complaints, Resolving issues as soon as possible.

• Answering customer questions about the company’s products And services.
• providing information about a company’s special offerings and upselling related products And services.
• Resolving issues and troubleshooting problems.
• Generate customer complaint reports to identify and resolve recurring issues.

• Drawing on artificial nails in various designs
• Website management
• Social media marketing
• Communicate with customers to find out their needs and implement their requests.

Communicate with the association's beneficiaries by phone to understand the situation and create a case study report for them.

Volunteering in organizing events organized by the association