Summary
Overview
Work history
Education
Skills
Websites
Languages
Custom
Timeline
CustomerServiceRepresentative

Norah Ala'Allah

Riyadh

Summary

A seasoned and results-oriented HR professional with in managing all aspects of the employee lifecycle, from recruitment and onboarding to performance management and offboarding. Expertise in fostering a positive and productive work environment, driving employee engagement, and ensuring compliance with labor laws and regulations. I also am looking for opportunities for development, career advancement, and ambitions to serve the society

Overview

13
13
years of professional experience

Work history

Supervisor HR Operation

Amkenah Marketing And Event
Riyadh, Riyadh Region
01.2022 - Current


  • Recruitment:

Determine the recruitment needs of the organization.

Advertising job vacancies and attracting qualified candidates.

Review job applications and interview candidates.

Selecting suitable candidates for vacant positions.

Preparing and presenting employment offers to selected candidates.

Complete the hiring process and orientation of new employees.

  • Employee Management:
  • Data Management: Maintaining and updating employee records, including personal, employment, and performance history information.
  • Compensation and Benefits: Designing and implementing compensation and benefits plans to attract and retain employees, such as salaries, bonuses, health insurance, and sick leave.
  • Development and Training: Providing training and development opportunities for employees to enhance their skills and knowledge.
  • Performance Evaluation: Regularly evaluating employee performance and providing feedback.
  • Relationship Management: Resolving conflicts between employees and addressing work-related complaints.
  • Compliance: Ensuring the organization's compliance with labor laws and HR regulations.

Strategic Planning:

  • Contributing to Organizational Plans: Participating in the development of the organization's strategic plans and identifying the HR role in achieving them.
  • Data Analysis: Analyzing HR data to identify trends, issues, and opportunities for improvement.
  • Policy and Procedure Development: Developing and implementing HR policies and procedures that support the organization's goals.
  • Change Management: Effectively managing change to ensure employees adapt to organizational changes.

Stakeholder Relations:

  • Employee Communication: Communicating effectively with employees to build positive relationships and motivate them.
  • Labor Union Relations: Dealing with labor unions and negotiating on behalf of the organization.
  • Government Relations: Complying with labor laws and HR-related regulations and interacting with relevant government agencies.

. Other Tasks:

  • Payroll Management: Calculating and processing employee payroll.
  • Benefits Administration: Managing employee health and retirement benefits programs.
  • Occupational Safety and Health Management: Ensuring a safe and healthy work environment for employees.
  • Facilities Management: Managing office facilities and providing a suitable work environment for employees.

Complete human resources management



Team Leader Acquisition

Mojarael
Riyadh, Riyadh Region
04.2020 - 01.2022


  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Coached team members through new or difficult workflows.
  • Delegated tasks to make best use of individuals' skills.
  • Supported team to overcome new challenges by forecasting knowledge and skills gaps.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Followed opening, closing, and shift changeover procedures for seamless operations.
  • Identify the organization's staffing needs.
  • Advertise open positions and attract qualified candidates.
  • Review job applications and conduct interviews with candidates.
  • Select the most suitable candidates for open positions.
  • Prepare and present job offers to selected candidates.
  • Complete the hiring process and onboard new employees.
  • Enter the employee's Data in ERB
  • Work on the Tamheer Portal

Talent Acquision Specialist

Contact Center Company (CCC-STC)
Riyadh
12.2014 - 04.2020
  • Outsourced recruitment for Saudi Telecommunicaon Company (STC) projects and Government projects from entry level to expert level Develop excellent relaonships with hiring managers to gain a clear understanding of role requirements and lead their hiring strategy Assess internal talent, idenfy strengths and gaps and recommend acon plan
  • Working on employer branding acvies
  • Enter the employee's data in Oracle, Parcipated in several of employment fairs, such ( Glowork , Prince Noura university,taqat … etc ) Work on monthly and daily reports

Costumer Experience Representave

CCC-STC World Travel Club Alyar
Riyadh
01.2011 - 11.2014
  • Call center

Education

BBA -

University Imam Mohammad Bin Souad

Skills

  • Interviewing
  • Problem-solving
  • Employee coaching
  • MS Office proficiency
  • Time management
  • Skills for Managing a Human Resources
  • Employment Law Knowledge
  • Communication Skills
  • Negotiation Skills
  • Flexibility and Adaptability
  • Leadership Skills
  • Decision-Making Skills
  • Financial Basics
  • Courses Introduction to HR
  • Courses Project Management Professional
  • Courses Time and Pursue Management
  • Courses Amadeus-Galileo
  • Courses English Curses level1-2-3
  • KPI management
  • Financial management
  • Business administration
  • Solutions development

Languages

Arabic
Native
English
Intermediate

Custom

  • Distinguished employee in the Human Resources Department, 2017
  • Appreciation from the recruitment team, 2016
  • Reward and appreciation certificate from our client (Saudi Post) for recruiting and attracting talents and qualified in the project, 2019
  • Certificate of thanks from Social Security
  • Certificate of thanks from TAQAT centers
  • Attending the largest human resources conference 2022

Timeline

Supervisor HR Operation

Amkenah Marketing And Event
01.2022 - Current

Team Leader Acquisition

Mojarael
04.2020 - 01.2022

Talent Acquision Specialist

Contact Center Company (CCC-STC)
12.2014 - 04.2020

Costumer Experience Representave

CCC-STC World Travel Club Alyar
01.2011 - 11.2014

BBA -

University Imam Mohammad Bin Souad
Norah Ala'Allah