Norah M. Al Naim
Al-Hasa,Saudi Arabia
Summary
Driven and reliable professional with strong experience in administrative support and airport operations. Skilled in Microsoft Office, event management, and professional correspondence, ensuring efficient communication and workflow. Demonstrates excellent organisational, leadership, and problem-solving abilities, with proven success in team coordination and operational management. Committed to maintaining smooth daily operations, enhancing efficiency, and contributing to the success of organisational goals.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work history
Tamheer Operations
Dammam Airports
Dammam
06.2025 - 12.2025
- Improved clinic efficiency by implementing strategic process enhancements.
- Coordinated logistics for smooth execution of daily operations.
- Streamlined complaints resolution process, promoting customer satisfaction.
- Handled air traffic issues to minimise congestion effects on operations.
- Liaised with staff during shift transitions to ensure effective communication.
- Conducted research supporting operational decision-making and workflow improvement.
- Maintained an organised workspace, fostering productivity and efficiency.
- Responded promptly to operational inquiries from stakeholders.
Cooperative Training Administrative Secretary
Al-Ahsa International Airport (Dammam Airports)
Al-Ahsa, Saudi Arabia
07.2025 - 11.2025
- Produced comprehensive reports and presentations to support executive needs.
- Coordinated meetings across departments, fostering a collaborative work environment.
- Optimized daily operations through effective diary management and prioritization of tasks.
- Drafted accurate business correspondence, ensuring error-free documentation for office use.
- Facilitated efficient planning for the National Day event, contributing to its success.
- Maintained adequate office supplies, supporting staff requirements efficiently.
- Managed confidential files meticulously, reinforcing data security standards.
- Gathered information and created charts to assist staff in training scenarios.
Education
Bachelor's Degree - Tourism Guidance
King Faisal University
Al-Hasa, Saudi ArabiaSkills
- Microsoft Office proficiency
- Canva design expertise
- Event management
- Letter and mail drafting
- Team building
- Public speaking
- Communication skills
- Problem-solving
- Calmness under pressure
- Leadership
- Public relations
- Quality assurance
- Software proficiency
- Technical troubleshooting
VOLUNTEER WORK
- King Faisal University – Student Clubs and Activities, Rabetat Mawhiba Al-Jamia Club: Actively participated in organizing and delivering sessions during various university events, demonstrating strong communication and presentation skills., Daleel Al-Siyahi Club: Contributed to the creation of visual content and poster design, showcasing creativity and attention to detail in promotional materials., Adeeb Club: Oversaw public relations efforts, enhancing engagement and outreach through effective communication strategies.
- Al-Ahsa International Airport – Event & Scenario Involvement, Saudi National Day Celebration: Supported the planning and execution of the airport’s National Day event, ensuring a well-coordinated and impactful celebration., Emergency Drill Scenario: Designed and presented a professional visual presentation to support the airport’s emergency response simulation, contributing to a realistic and informative training experience.
Certification
- Project Management Professional (PMP) 2025-02
- Advanced Excel 2025-01
- Computer Essentials 2025-02
SKILLES & LANGUAGES
Arabic Native
Native
English Intermediate
Upper intermediate
Timeline
Cooperative Training Administrative Secretary
Al-Ahsa International Airport (Dammam Airports)
07.2025 - 11.2025
Tamheer Operations
Dammam Airports
06.2025 - 12.2025
Bachelor's Degree - Tourism Guidance
King Faisal University