NORAH MOHAMMED DIAB
Dammam,Saudi Arabia
Summary
Passionate and driven individual with a strong work ethic and discipline. Proven ability to adapt quickly to diverse environments and engage effectively with others. Committed to achieving ambitious goals and fostering positive relationships. Strong interpersonal skills enhance collaboration and teamwork.
Overview
4
4
years of post-secondary education
Work history
Dammam, Saudi Arabia
- Quality Monitoring and customer satisfaction unit
- Involved in inspection rounds to oversee employee compliance and then take appropriate correction action.
- Collecting and analyzing customer satisfaction surveys.
- Health and safety unit
- Involved in environmental rounds and tests (medical waste, air and water quality) in all areas of the hospital and offices.
- Quality and development section
- Involved in Internal Audit process to assess the Integrated Management System performance and effectiveness, working for improvement using a continuous quality improvement cycle (PDCA)
- Involved in identifying opportunities for improvements and then set plans to develop processes and making them efficient and effective as per the quality standards defined.
- Public health education department
- Educating hospital staff and community by writing awareness flyers about smoking, diabetes & lung cancer.
- Intern at King Fahad Specialist Hospital, Dammam For 3 months in three sections Environmental Services Department Quality Section and Health and Safety Section - Health Education Department - Quality and Development section of Operations Department
- Working as a receptionist and customer service representative at a women’s salon
- Working as personal coordinator for a dentist , managing schedules and appointments.
- Contact: Contact information will be provided if upon request
Education
Bachelor of Public Health - Public Health
Saudi Electronic University
Dammam, Saudi Arabia 09.2016 - 01.2021
Skills
- Use of Microsoft Office programs: Word, power point and excel
- Fast Writing
- Video editing
- Communication
- Work under pressure
- Use Canva
- Independent & Self-reliance
- Flexibility
- Problem Solving
Courses
Internal Audit ( 2021 )
Volunteering in health institutions ( 2021 )
Community health volunteering ( 2021 )
Infection control program ( 2020 )
Human development and energy science ( 2018 )
Prince Nayef program for principles of first aid ( 2018 )
Self building series ( 2017 )
Volunteer management program ( 2017 )
LANGUAGES
Arabic Native or Bilingual Proficiency
English Professional Working Proficiency
Timeline
Bachelor of Public Health - Public Health
Saudi Electronic University
09.2016 - 01.2021