Business-driven sales leader ship and distribution manager with over 3 years of proven success in leading high-performing teams, driving revenue growth, and optimizing customer experiences. Expertly handles customer complaints and concerns. Offers outstanding leadership, organisation and communication skills. Strong track record of exceeding sales targets and enhancing service levels across digital and in-store channels.
Overview
3
3
years of professional experience
2019
2019
years of post-secondary education
Work history
Sales leadership and distribution manager
Digital Thought trading company
Jeddah, Saudi Arabia
10.2022 - 07.2025
sales and distribution manager particularly in e-commerce and retail.
Conducted market research to identify trends, analyze competitors, and gather insights to inform marketing strategies and product positioning.
Oversee and instruct employers on products listing on online platforms in particular, Amazon, noon, Ninja, shein, trendyol, as well as develop new offline distribution sites like virgin Mega store, we cre8, etc.
Check on merchandiser regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
Coach and monitor team members performance to reach and exceed monthly sales goals and identify new sales prospects.
Generate sales plans and workflows for each trade mark point of sale.
Retained current customers and continuously grow customer base to increase in sales and expand on products.
Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
Carry out sales visits to ensure customer satisfaction.
Collect customer and market feedback for further evolution.
Working on building strategic relationships with clients and produce products that match their identity as collaboration.
Monitor and direct trained sales representatives and arrange incentives.
Distributing goods to traders, retailers, and other wholesalers while monitoring supply chain and logistical procedures. This entails managing inventories, scheduling transportation, and executing orders.
Plan and oversee delivery and distribution of products and coordinate with warehouses, transport companies, and suppliers.
Monitor stock levels and ensure product availability and Coordinate with inventory team to prevent shortages or overstocking.
Store superviser
Saaf perfume
03.2022 - 03.2023
Monitored sales performance and motivated teams to increase service standards to raise profits.
Facilitated smooth store operations, performing daily opening and closing functions.
Cashed up tills and counted takings to balance books at business close.
Responsible for online orders and their preparation.
Coached team to deliver top-quality customer service and navigate POS system.
Maintained positive and approachable fostering friendly and inviting atmosphere.
Demonstrated product features and benefits persuasively to influence purchase decision, including resolving complaints to achieve full customer satisfaction.
Participating in events such as Qamra, etc to increase customer engagement.
Communicating with warehouse to facilitate smooth stock replenishment.
Education
High School -
Al-Manarat International School
Jeddah
2020
International General Certificate of Secondary Education-IGCSE -
British Council
Skills
Good looking
Communication and Presentation
Team Collaboration
PowerPoint
Word
Excel
Outlook
Online Distribution
Offline Distribution
Client Relationship
UGC Creation
Time Management
Organization
Negotiation
Closing
Languages
Arabic
Native
English
Advanced
Timeline
Sales leadership and distribution manager
Digital Thought trading company
10.2022 - 07.2025
Store superviser
Saaf perfume
03.2022 - 03.2023
High School -
Al-Manarat International School
International General Certificate of Secondary Education-IGCSE -
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