Noran Turki Bokhari
Riyadh
Summary
Recent graduate with a Bachelor’s degree in Insurance from Umm Al-Qura University (GPA: 3.98/4.00). Equipped with strong skills in planning, time management, critical thinking, and customer service. Proficient in Microsoft Office tools and adept at working independently or collaboratively. Seeking a challenging position to grow professionally and contribute to organizational success.
Overview
1
1
year of professional experience
Work History
Customer Service Executive
M&S Al Futtaim
12.2024 - Current
- Utilized the KIBO platform to provide accurate and timely information to customers.
- Drafted and sent emails to relevant departments to address customer concerns and resolve issues.
Insurance Specialist
Sahm Al Akhalejiah
07.2024 - 12.2024
- Prepared initial property insurance policies and coordinated with insurance providers.
- Handled issue resolution with insurance companies and ensured timely contract follow-up.
Education
Bachelor's Degree - Insurance
Umm Al-Qura University
06.2023
Skills
- Organizational & Planning
- Time Management
- Critical Thinking
- Microsoft Office Suite
- Team Collaboration
- Independent Work Capability
- Client engagement
- Public speaking
- Issue escalation
- Online chat and email
- Relationship building
LANGUAGES
Arabic - Native
English - Advanced
Timeline
Customer Service Executive
M&S Al Futtaim
12.2024 - Current
Insurance Specialist
Sahm Al Akhalejiah
07.2024 - 12.2024
Bachelor's Degree - Insurance
Umm Al-Qura University
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