NOUF AL AWERDI
Jeddah,Mecca Region
Summary
PERSONAL SUMMARY A forward thinking and much experienced administrator, possessing drive and ambitious. Having a broad knowledge of organizing, managing and supporting the day to day activities required. Flexible with strong team-working skills, able to work individually or as part of a group. Involved in a wide variety of tasks in areas such as admissions, resource planning and recruitment. Excellent organizational skills gained through all-round administrative experience , now looking for an opportunity for personal development and career progression with a reputable OBJECTIVE Experienced Administrator with strong management and organization knowledge. Seeking a challenging position with more than 20 years of administrative experience to manage and create effective workflow between systems and groups
Overview
26
26
years of professional experience
Work history
Communications Administrator
King Abdulaziz Medical City, National
Jeddah
01.2008 - Current
- Recommend the changes in techniques or procedures to improve the performance and services to the Director of Communications Dept
- Coordinate with all departments, to update all communications service information
- Ensure the administrative transactions as based on the policy and procedures of NGHA programs
- Maintain and improve quality results by adhering to standards and guidelines; and recommending improved procedures.
- Attend to a variety of administrative details such as keeping informed of departmental activities, transmitting information, developing, implementing, and interpreting policies and procedures, and monitoring day-to-day operations of the functional area to which assigned
- Coordinate with NGHA's other departments to complete communications projects from an administrative perspective
- Review and prepare the communications policy & procedure and achievement report
- Prepare and submit recommendations or proposals for improvements in the operation of the Communications departments
- Departmental representative for Disaster Preparedness Plan
- Committee/ JCI / CBAHI accreditations Coordinate with the Recruitment services to source and hire new employees Arrange and attend the Department Interviews as required to Prepare and design the departmental orientation manual and departmental Guidelines manual Orient and guide new employees Initiate departmental SPR and follow up with Logistics or contracts Departments if required Responsible for the department Training needs to Prepare and collect the data of the hospital directory Prepare and collect the data for the hospital Monthly & Annual departmental reports
- Defined quality targets and monitored departmental activities and KPIs to evaluate performance.
- Reacted to report quality issues, analyzing faults to minimize operation downtime.
Communications Coordinator
King Abdulaziz Medical City, National, Health
Jeddah
04.2004 - 01.2008
- Responsible for programming the personal and business access codes for the billing system
- Prepare and sends monthly correspondence for Business Calls to all concerned departments
- Prepare and submits a summary of business calls with balanced totals for all departments against overall total for monthly summary print-outs to Finance Dept Sort quarterly, the STC bills and send memos to all departments who have Direct Lines
- Sort and distribute personal telephone bills to all hospital employees
- Prepare detailed listing of all private calls made by the individuals from king Abdulaziz Medical City and send it to hospital payroll department for necessary salary deductions
- Responsible for all duties related to the bleeps system (programming -issued -send to maintenance -dealing with the subcontractor).
Administrative Assistance
King Abdulaziz Medical City, National Guard Health
Jeddah
06.2000 - 04.2004
- Receive and screen incoming mail for the Director and reroutes for action where appropriate
- Responsible of a variety of correspondence, records and reports which contain confidential information
- Handle monthly updates of various important lists and records maintain by the department
- Deliver and distributes business and personal telephone
- Access Codes
- Prepares TRAs (Leave Forms) for all employees of the department
- Prepares updates and sends monthly correspondence for
- Business Calls to all concerned departments
- Prepares and submits monthly, to Finance Dept
- A summary list of business calls with balanced totals for all departments against overall total for monthly summary print-outs
- Prepares forms for yearly Personnel Evaluation/PACs and other Departmental Forms as necessary
- Sorts weekly print-outs for Operators Automated Report, monthly print-outs for Business Calls, Pager Lists, and other print-outs as required by the Department Head
- Submits monthly lists of subscribers for Private pagers and
- Private telephone lines
- To Finance Dept., Prepares/Arrange the Hospital Telephone Directory.
Administrative Supervisor /Granada
Polyclinic
Jeddah
09.1997 - 03.2000
- Responsible for preparing and developing the policies and procedures, official forms of the clinic as well as interview and document all information regarding new contracts between medical companies at the clinic
- In charge for general administrative assistant functions and duties in
- Granada Clinic
- Assist in formulating policy and procedure and job descriptions
- Assist in the orientation and training of staff
- Develop schedules for 12 staff members (Rota)
- Maintain the clinic filing system
- Handle all correspondences in both Arabic and English
- Responsible for the translation of literature, policies and procedures
- Supervise inventory and clinic stocks and supplies.
Education
Cisco Certified Network Association” Course, held on 5th April - undefined
Accomplished the following computer courses from New Horizons (Computer Learning Centers) in Jeddah: 1. Network Essentials / 48 hours course - undefined
Beginning & Intermediate Flash / 20 hours - undefined
5. Beginning Photo Shop / 20 hours course - undefined
Educational Center for
B. A - European Lang. & English Lit
King Abdulaziz University Jeddah
2015
Executive Master - Public Administration
King Abdulaziz
University
2013
Total of 60 hours from Horizon Training Co. Ltd - undefined
2008
Beginning Access 2003 / 20 - undefined
2005
Beginning Corel Draw / 10 hours course - undefined
2004
Woman in Jeddah - undefined
King Abdulaziz Medical
1999
Completed English Courses level 8 (Interchange Curriculum - undefined
Cultural Center
1997
undefined
1993
Skills
- Excellent Communicator
- Planning
- IT skills
- Customer Service
- Negotiating
- Working in a busy environment
- Flexible and able to adapt to the changing demands of a job
- Time management
- Prioritizing work duties
Timeline
Communications Administrator
King Abdulaziz Medical City, National
01.2008 - Current
Communications Coordinator
King Abdulaziz Medical City, National, Health
04.2004 - 01.2008
Administrative Assistance
King Abdulaziz Medical City, National Guard Health
06.2000 - 04.2004
Administrative Supervisor /Granada
Polyclinic
09.1997 - 03.2000
Cisco Certified Network Association” Course, held on 5th April - undefined
Accomplished the following computer courses from New Horizons (Computer Learning Centers) in Jeddah: 1. Network Essentials / 48 hours course - undefined
Beginning & Intermediate Flash / 20 hours - undefined
5. Beginning Photo Shop / 20 hours course - undefined
Educational Center for
B. A - European Lang. & English Lit
King Abdulaziz University Jeddah
Executive Master - Public Administration
King Abdulaziz
University
Total of 60 hours from Horizon Training Co. Ltd - undefined
Beginning Access 2003 / 20 - undefined
Beginning Corel Draw / 10 hours course - undefined
Woman in Jeddah - undefined
King Abdulaziz Medical
Completed English Courses level 8 (Interchange Curriculum - undefined
Cultural Center
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