NOUF ALBELIHEES

· Recommend loan approvals and denials based on customer loan application reviews.

· Assess employee performance and developed improvement plans.

· Supervise team of branch employees and made recommendations regarding performance evaluations.

• Conferred with customers about concerns with products or services to resolve problems and drive sales.
• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
• Located and pre-qualified customers for mortgages.
• Opened, closed and updated accounts for customers.

• Submitted loan applications to loan underwriter for verification and recommendation.
• Assessed employee performance and developed improvement plans.