NOUF Alhazani
Riyadh
Summary
Competitive Sales Supervisor with sales planning and supervision experience. Expertly handles customer complaints and concerns. Offers outstanding leadership, organization and communication skills.
Overview
14
14
years of professional experience
Work history
Sales supervisor
PERSEE
07.2024 - 09.2024
- Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
- Collected customer and market feedback and reported information to company leadership.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
Senior sales associate
DAVIDOR
01.2024 - 07.2024
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Analysed sales to identify top-performing products.
- Explained product benefits maximising customer engagement while driving sales.
- Received and unloaded supplies for storage.
Sales Associate
Messika
01.2019 - 01.2024
- Managed client relationships from early stages of sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Generated new leads and opportunities to maximise revenue.
- Packed and wrapped gifts with decorative details to match customer preferences.
Supervisor
Pronovias, at Aldannah Corp.
01.2013 - 01.2018
- Supervised activities of workers and enforced safety regulations.
- Trained new hires and set up mentoring relationships to drive team performance.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
Sales Associate
Rosa Clara
01.2012 - 01.2013
- Managed client relationships from early stages of sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients.
Receptionist
Kingdom Hospital
01.2011 - 01.2012
Education
Skills
- Back office organization
- Problem solving
- Decision making
- Time management
- Effective communication skills
- Broad Product Knowledge
- Relationship Management
- Employee management
- Staff training
- Excel proficiency
- Data analysis
- Salesforce CRM
- Sales data analysis
- Order management
- Sales strategies
- Inventory oversight
- Problem Solver
- Problem Solver
Custom
High School, Literature, 2010
Personal Information
- Date of birth: 09/10/1992
- Nationality: Saudi
Timeline
Sales supervisor
PERSEE
07.2024 - 09.2024
Senior sales associate
DAVIDOR
01.2024 - 07.2024
Sales Associate
Messika
01.2019 - 01.2024
Supervisor
Pronovias, at Aldannah Corp.
01.2013 - 01.2018
Sales Associate
Rosa Clara
01.2012 - 01.2013
Receptionist
Kingdom Hospital
01.2011 - 01.2012
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