Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Certificate Gallery
Timeline
Generic

Nouf Alshenaifi

Riyadh

Summary

An aspiring Marketing student trained in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and successfully working as part of a team to reach personal and business goals.

Known for successfully handling escalated customer support issues. Confident communicator recognized for consistently receiving excellent customer feedback. Prepared to offer fresh and creative ideas or marketing tactics for your one-of-a-kind projects.

Overview

Work History

Customer Service Representative

Al Abdullatif Furniture
Riyadh
06.2020 - 08.2020
  • Consulted with customers to resolve service and billing issues.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Worked with Oracle information implemented data systems.

Education

BBA - Marketing

Princess Nourah Bint Abdul Rahman University
Riyadh, Saudi Arabia
06-2027

High School Diploma -

Al Tarbyah Al Islamyah Schools (American Diploma)
Riyadh, Saudi Arabia
06-2023

Skills

  • Complaint Resolution
  • Data Collection
  • Critical Thinking
  • Problem-Solving Abilities
  • Follow-Up Skills
  • Delivery Scheduling
  • Customer Consulting
  • Client Relations

Affiliations

Part-time volunteer secretary - Had arranged multiple business meetings for YEMCO representatives.

Member of Al Tarbyah Al Islamyah Schools' Programming & AI club:

  • Participated in many activities including: programming robots and working on programming projects along with other students.
  • Advocated and marketed for the Programming & AI Club.

Languages

Arabic
First Language
English
Proficient (C2)
C2

References

  • Dr.Karema Alsayyed, Faculty Member, Princess Nourah Bint Abdul Rahman University.

+966553003457

  • Ms.Aljoharah Alohaideb, Head of HR department, Al Abdullatif Furniture.

+966506003006

  • Mr.Waleed Alarfaj, Executive Director, YEMCO.

+966555106222

Certificate Gallery

https://drive.google.com/drive/folders/1ASd6GqaHaNqwmvLx3qxYwlriuQAEXaeG

Timeline

Customer Service Representative

Al Abdullatif Furniture
06.2020 - 08.2020

BBA - Marketing

Princess Nourah Bint Abdul Rahman University

High School Diploma -

Al Tarbyah Al Islamyah Schools (American Diploma)

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Nouf Alshenaifi