Nouf Alzahrani
Jeddah,02
Summary
Experienced recruitment professional with background in customer service, workflow management and contract negotiation. Hardworking, knowledgeable and friendly communicator. Skilled at coaching candidates through interview process to secure top roles. Focused HR professional with extensive experience improving staff performance and productivity through targeted training. Implements bespoke development schemes to meet key business objectives. Uses exceptional coordination and communication abilities to optimise management and staff transactions. Logical thinker with top problem-solving abilities. Communicates well with non-technical audiences for speedy resolutions. Background in delivering exceptional customer service whilst carrying out maintenance and repairs.
Overview
7
7
years of professional experience
Work History
RECRUITER & HR ASSISTANT
FIRST FIX COMPANY
09.2022 - Current
- Design and implement overall recruiting strategy
- Develop and update job descriptions and specification
- Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates with schedule.
- Implemented improved staff development initiatives for maximized employee retention.
CALL CENTER
SOLEX PLUS COMPANY
01.2022 - 03.2022
- Handling many unbound and outbound calls to and from customers, listening to their needs or providing helpful solutions.
- Managed over 50 customer calls per day.
- increased Sales by 10 % .
WEBSITE DEVELOPER
PROMISE COMPANY
12.2019 - 03.2020
- Responsible for working on company site designing , appealing site and interacting on daily basis with graphic designer, back - end developer as well as front end functionality of site.
IT help desk agent
California state university Dominguez hills
Carson , USA
05.2017 - 07.2017
- Offered technical expertise to contribute to 2nd and 3rd line of support.
- Organised workspaces for employees with computer, monitors and associated cabling or equipment.
- Assisted wider customer service teams to produce external user guides and internal support tools.
- Carried out new hardware installations and updates, keeping systems functional and secure.
- Answered user questions about hardware and software operation to help resolve problems.
- Troubleshot operating systems, hardware and software problems to identify root causes.
Education
Bachelor of Science - Computer Science
California State University of Dominguez Hills
Carson08.2019
Skills
- Computer languages: Java, Bootstraps, C (Basic), MySQL, HTML (willing to learn more)
- Microsoft Office
- Employee data management
- Administrative writing and reporting
- Interview management
- Indeed
- Database management
- Communication skills
- Problem-solving
- Programme development
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Languages
English
Advanced
References
References available upon request.
Timeline
RECRUITER & HR ASSISTANT
FIRST FIX COMPANY
09.2022 - Current
CALL CENTER
SOLEX PLUS COMPANY
01.2022 - 03.2022
WEBSITE DEVELOPER
PROMISE COMPANY
12.2019 - 03.2020
IT help desk agent
California state university Dominguez hills
05.2017 - 07.2017
Bachelor of Science - Computer Science
California State University of Dominguez Hills
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