Nouf Bin Mahfouz
Jeddah,Saudi Arabia
Summary
Professional with extensive experience in contract and facility management, showcasing strong negotiation abilities and business planning skills. Expertise in Microsoft applications complemented by a solid history in communication, leadership, budgeting, and financial oversight. Focused on enhancing organizational performance through strategic planning and efficient resource allocation.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Acting Soft Services Head of Department
Almahmal Facility Services
Jeddah, Saudi Arabia
01.2024 - Current
- Led and supported team members to foster a collaborative, accountable culture.
- Reviewed RFPs and conducted site visits for precise project cost estimation.
- Planned and managed project mobilization for timely setup and resource allocation.
- Controlled project budgets by reviewing PRs and POs, ensuring compliance with staffing limits.
- Facilitated regular client meetings to address concerns and strengthen relationships.
- Delivered training to staff on best practices and safety standards.
- Managed petty cash expenditures, ensuring accurate reconciliation with finance team.
- Prepared and submitted monthly invoices for projects managed by head office.
Assistant Soft Services Head
Almahmal Facilities Services
Jeddah, Saudi Arabia
01.2023 - Current
- Managed 11 active projects, overseeing operations, team performance, and client coordination.
- Conducted site visits for new tenders, analysing RFPs and preparing precise cost estimations.
- Compiled regular project status reports, identifying challenges and proposing actionable solutions.
- Supervised daily project execution while coordinating with stakeholders to achieve objectives.
- Oversaw uniform storage and distribution to uphold team appearance standards.
- Allocated manpower according to project needs, ensuring operational efficiency.
- Coordinated logistics to ensure timely transport of tools, equipment, and materials.
- Collaborated with procurement and suppliers for on-time delivery of materials and equipment.
Soft Services Assistant Manager
EFS Facilities Services Group
Jeddah, Saudi Arabia
08.2020 - 12.2022
- Oversaw daily operations of site soft services to ensure high standards of performance.
- Implemented innovative strategies for continuous improvement in cleaning, pest control, and landscaping.
- Conducted regular meetings with contractors to monitor service delivery and address issues.
- Ensured compliance with service level agreements and relevant regulations for all contractors.
- Reviewed completion certificates, monthly invoices, and variation orders for accuracy.
- Established soft services toolbox talks to promote safety and efficiency.
- Maintained consistent quality of soft services through rigorous contractor evaluations.
Operations Manager
CIT Group Ltd.
Jeddah, Saudi Arabia
06.2019 - 04.2020
- Delivered pest control projects for Saudia City, J-one Compound, Radisson Blu Hotel Corniche, and other key sites.
- Executed housekeeping projects at Corniche Commercial Center and Corniche Commercial Market.
- Consulted on landscaping projects for Alyamama Palace and KAEC.
- Monitored operational performance to enhance business strategy and boost productivity.
- Developed and implemented strategies to elevate employee work quality and efficiency.
- Ensured consistent service delivery across pest control and housekeeping in line with company standards.
- Complied with safety regulations regarding health, hygiene, and COSHH protocols.
- Managed site operations to maintain scheduled service levels and meet contractual KPIs.
Western Region Service Manager
CIT Group Ltd.
Jeddah, Saudi Arabia
05.2019 - 06.2019
- Supported departmental budget governance for expenditures, materials, and labor.
- Analyzed customer feedback and trends to drive process improvements.
- Plan, organize, and prioritize workload effectively.
- Accomplishment of a monthly analysis report per client based on portal data and field biologist report.
- Ensure all new businesses and installations are completed within 5 days after mobilization confirmation.
- Solve service delivery issues.
Field Biologist
CIT Group Ltd.
Jeddah, Saudi Arabia
02.2019 - 04.2019
- Create biological infestation reports and inspection reports for all pest control projects.
Laboratory Intern
East Jeddah Hospital
Jeddah, Saudi Arabia
09.2018 - 09.2018
- Handled samples in line with strict laboratory procedures using appropriate PPE.
- Logged samples and chemicals to maintain traceability and quality control.
- Processed samples, labelled containers and completed required paperwork.
- Prepared clinical samples for biological testing.
Education
Bachelor of Science - Biology-Botany (Plants Biology)
King Abdulaziz University
09.2014 - 11.2018
Skills
- Contract Management
- Facility Management
- Negotiation
- Business planning
- Proficient in Microsoft
- Written and Verbal Communication
- Leadership
- Budgeting and finance control
Languages
Arabic
Native language
English
Fluent
Certification
- BICSc Skills Training
The British Insitute of Cleaning Science
Issued Nov 2022 - Expires Aug 2025
- Working Safely
IOSH
Feb 2021
- 4th Scientific Research Program
King Abdulaziz University
Nov 2018
- Antimicrobial Stewardship Program
IMC Academy
Nov 2016
Timeline
Acting Soft Services Head of Department
Almahmal Facility Services
01.2024 - Current
Assistant Soft Services Head
Almahmal Facilities Services
01.2023 - Current
Soft Services Assistant Manager
EFS Facilities Services Group
08.2020 - 12.2022
Operations Manager
CIT Group Ltd.
06.2019 - 04.2020
Western Region Service Manager
CIT Group Ltd.
05.2019 - 06.2019
Field Biologist
CIT Group Ltd.
02.2019 - 04.2019
Laboratory Intern
East Jeddah Hospital
09.2018 - 09.2018
Bachelor of Science - Biology-Botany (Plants Biology)
King Abdulaziz University
09.2014 - 11.2018
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