Nouf Mozzin

- Coordinate and ensure the timely production and issuance of marine policies, Open Covers, fronting, inwards business, and all related supporting documentation, ensuring accuracy in line with customer and broker agreements.
- Ensure that all documents are dispatched or delivered to customers and brokers promptly, while maintaining proper records.
- Train processing staff and provide guidance to support their daily work activities.
- Conduct quarterly reviews of declarations under Open Covers and analyze compliance with annual projections.
- Liaise with the IT department for UAT testing and enhancements to the portal.
- Train external users—direct clients and brokers—on the portal’s functionalities.
- Promote and strengthen relationships with local brokers, affinity groups, and direct customers.
- Organize and conduct monthly meetings with the BDM and BM to review the production activity report.
- Manage and contribute to projects as assigned by the Senior Marine Underwriting Manager (KSA).
- Prepare and submit the monthly production activity report.

- Download all the files from BSP link (Saudi Arabia, Egypt, Amman, and Beirut).

- Send reports to Cairo and Beirut (sales, credit cards, etc.)

- Make BSP Monthly Stats, sales report, and BSP Gross sale and send to region office.

- Make ADM’s and sales reconciliation report.

- Record all payments, invoices, credits and debits to SAP system.

- Responsible about Claims for all managers (Duty Travel or Out of Pocket).

- Give authorization to travel agencies to issue Singapore’s Tickets.

- Make passengers sales agency agreements and incentive agreements then record it in PARIS II.

- Make an introduction letter for passengers to apply for Singapore Visa.

- Translate all the Arabic article or passenger’s comments to English.

- Renew medical insurance contracts.

- Handle incoming calls and provide information on services, rates and polices to customers.

- Record details of inquiries, comments and complaints, and communicate and coordinate with internal departments.

- Negotiate the new offers and find suitable schemes for clients to close the deal easily.

- Monitor the quality of patient’s service and fully aware of information, schedule and coordinate appointments.

- Monitor the patient registration process and maintain and manage a patient database.

- Responsible for clinic accounts and expenses.

- Sell life insurance.

- Full knowledge of how to perfectly describe a life insurance product to customers, negotiate rates, and how to close the deal.

- Handle some accounts.

- Responsible for all types of rentals.

- Discuss rental prices with customers.