NOUHAILA OUKNAZ
Dubai
Summary
Experienced in Retail Sales, Real Estate, Cashiering, and Customer Service roles. Skilled in handling transactions accurately and efficiently, maintaining a friendly and professional demeanor to ensure customer satisfaction. Proficient in addressing customer inquiries, resolving issues, and upholding company policies and procedures.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work History
Costumer's service
Flormarc Makeup store
Marrakech
07.2023 - 01.2024
- My role involves assisting customers in finding the perfect products to meet their beauty needs
- I provide personalized recommendations, demonstrate makeup application techniques, handle inquiries, process transactions, and ensure a positive shopping experience.
Seller
Noni store
Marrakech
01.2023 - 05.2023
- My primary responsibility was to provide exceptional customer service and assist shoppers in finding the perfect clothing items for their needs
- This involved greeting customers, answering their questions about products, sizes, and styles, and offering recommendations based on their preferences and requirements
- I was responsible for maintaining a tidy and organized store environment, including arranging merchandise displays and restocking shelves as needed.
Cashier accountant
Bim store
Marrakech
03.2022 - 10.2022
- My primary responsibility is to accurately process transactions, handle cash, and maintain financial records
- I ensure that all transactions are recorded correctly, balancing cash registers at the end of each shift
- Additionally, I may reconcile discrepancies, prepare reports, and assist with inventory management
- My role requires strong attention to detail, proficiency in basic accounting principles, and excellent customer service skills.
Education
Graduated from high school -
Diploma in multimedia development -
Skills
- Communication
- Hospitality
- Teamwork
- Marketing
- Design
- Financial management
- Networking
- Lease drafting
- Client management
- Sales presentations
- Negotiations expert
- Office reception
- Value estimating
Languages
Arabic
Native
French
Advanced
English
Upper intermediate
Timeline
Costumer's service - Flormarc Makeup store
07.2023 - 01.2024
Seller - Noni store
01.2023 - 05.2023
Cashier accountant - Bim store
03.2022 - 10.2022
AL-QUDS HIGH SCHOOL - Graduated from high school,
excel - Diploma in multimedia development,
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