Nour El-Liethy

Role Responsibilities :

• Own and execute regional sales strategy across Saudi Arabia, managing the full sales cycle from lead generation to
  contract closure.
• Drive enterprise and mid-market revenue through consultative selling of SaaS and CPaaS solutions
• Build and manage a qualified sales pipeline, ensuring accurate forecasting, deal progression, and quarterly revenue
  targets.
• Develop strategic partnership with telecoms, Fintech, healthcare, retail, and government-related entities.
• Drive revenue growth through consultative selling of cloudcom’s solutions (SaaS & CPaaS).
• Lead market entry planning, pricing positioning, and value proposition alignment based on competitive and
  regulatory analysis.

Key Achievements:

• Launching cloudcom's operations in Saudi Arabia, establishing the sales function.
• Built and structured the sales process from scratch, including CRM setup, sales stages, forecasting models, and partner engagement frameworks.
• Drove 55% revenue growth.
• Secured strategic partnerships with key clients and ecosystem players, accelerating deal velocity and long-term account growth.

Role Responsibilities :

• Assist in developing sales strategies & manage sales forecasting to achieve growth objectives and enhance overall sales achievement with customers.
• Achieve company financial objectives.
• Identify trends in the market. Monitor and provide regular feedback about competitor activities & prices, market trends and lost sales.
• Own the sales process, from initial contact to closing the deal—and beyond.
• Collaborate with our team to ensure a seamless customer journey and client satisfaction.

Key Achievements:

• Achieved 30o/«year-over-year revenue growth, consistently exceeding assigned sales targets.
• Increased profit margins by 15o/«through data-driven pricing and competitive analysis.
• Built and sustained a high-value sales pipeline, improving deal conversion and predictability.

Role Responsibilities :

• Sell CEQUENS products and service to potential /existing clients.
• Prospect and identify new leads and pitches to the clients.
• Identify potential clients, Contact and conduct initial follow-ups on sales prospects & preparation of sales proposal.
• Assist customers to properly select the best solution for their application through gaining a clear understanding of their businesses requirements.
• Maintain customer relationships through effective database management & resolve their problems.

Key Achievements:

• Consistently exceeded individual sales targets, to double-digit annual revenue growth across managed accounts.
• Closed multiple high-value enterprise deals, increasing average deal size and overall portfolio value.
• Expanded existing accounts through upsell and cross-sell initiatives, driving incrementally recurring revenue.

Role Responsibilities :

• Managing and Increasing Vodafone's Business Share with the large accounts in the manufacturing sector.
• Selling Vodafone's P&S full Portfolio (Mobility, Connectivity, Cloud, Hosting, IOT, Marketing Solutions ..)
• Negotiating and signing the Exclusive/ Preferred Supplier contracts with our customers.
• Building a professional relationship environment with the touch points inside the accounts and understand the buying centers.
• Responsible to identify, qualify, negotiate and close the opportunity with a complete sales cycle criteria.
• Responsible to secure a list of 25 top corporate accounts in the manufacturing sector.

Role Responsibilities :

• Maintaining fruitful relationships with existing top corporate accounts through handling day-to-day requests and complaints and 360 communication level with Vodafone internal departments.
• Pitching products and/or services, and developing quotes and proposals.
• Process and close monitoring customers' payment, refunds, and review account adjustments, resolve client discrepancies and short payments, small balance writes off, delinquency notices, customer reconciliations, and processing credit memos.
• Reconcile client disputes as they pertain to payment of outstanding balances that are due.

Role Responsibilities :

• Develop trust relationships with a portfolio of corporate clients to ensure they do not turn to competition.
• Resolve any issues and problems faced by our clients and deal with complaints to maintain trust.
• Prepare monthly, quarterly and annual reports and forecasts on account status and clearly.
• Communicate our initiatives, Collection progress and bad debt percentage to internal and external stakeholders.

• Providing small and medium Enterprise clients with a great experience through a proactive, customized and personalized relationship, to handle their dedicated accounts, addressing their issues proactively.

• Handle all incoming/outgoing calls of the call center.
• Provide follow up, occasional campaigns and call backs blended with normal inbound calls.
• Provide best possible service to customers to achieve highest level of customer satisfaction.