Nour El-Liethy
Riyadh, Saudi Arabia
Summary
“I would describe myself as innovative, creative, adaptable to change, a fast learner, and someone who is prepared to go above and beyond what is required to ensure my employer always stays one step ahead of its competitors.”
Sales professional with proven track record in managing client accounts and driving revenue. Known for strong collaboration skills and consistently achieving results in dynamic environments. Expertise in sales strategies, client relationship management, and negotiation.
Overview
15
15
years of professional experience
Work History
Regional Sales Manager
CloudCom
05.2025 - Current
- Led regional sales initiatives to drive revenue growth and market expansion.
- Developed strategic partnerships with key clients to enhance business relationships.
- Analyzed market trends and competitor activities to inform sales strategies.
- Mentored sales team members, fostering professional development and performance improvement.
- Drive revenue growth through consultative selling of CloudCom’s solutions (SaaS & CPaaS).
- Maintain deep market knowledge of Saudi Arabia’s digital landscape, ensuring alignment with regulatory and data privacy standards.
Sales Manager
CEQUENS
05.2024 - 04.2025
- -Assist in developing sales strategies & manage sales forecasting to achieve growth objectives and enhance overall sales achievement with customers.
- -Achieve company financial objectives.
- -Identify trends in the market. Monitor and provide regular feedback about competitor activities & prices, market trends and lost sales.
- - Own the sales process, from initial contact to closing the deal—and beyond.
- - Collaborate with our team to ensure a seamless customer journey and client satisfaction.
Senior Sales Account Manager
CEQUENS
03.2022 - 04.2024
- -Sell Cequens products and service to potential /existing clients.
- -Prospect and identify new leads and pitches to the clients.
- -Provide client service to existing customers & manage all aspects of customer relationships.
- -Develop pricing structures and payment options.
- -Identify potential clients, Contact and conduct initial follow-ups on sales prospects & preparation of sales proposal.
- -Assist customers to properly select the best solution for their application through gaining a clear understanding of their businesses requirements & prepare their offers, professional presentation, demonstrate excellent closing skills, Establish and maintain good working relationships with them to encourage repeat and referral business.
- -Ensure the usage and update of CRM customer data and quotations.
- -Build and maintain customer relationships through effective database management & resolve their problems.
- -Sell business added value of CEQUENS solutions and return on investment (ROI) for the client.
Sales Account Manager
Vodafone Egypt
04.2017 - 02.2022
- 1- Managing and Increasing Vodafone's Business Share with the large accounts in the manufacturing sector.
- 2- Selling Vodafone's P&S full Portfolio (Mobility, Connectivity, Cloud, Hosting, IOT, Marketing Solutions ..)
- 3- Negotiating and signing the Exclusive/ Preferred Supplier contracts with our customers.
- 4- Building a professional relationship environment with the touch points inside the accounts and understand the buying centers.
- 5- Responsible to identify, qualify, negotiate and close the opportunity with a complete sales cycle criteria.
- 6- Responsible to secure a list of 25 top corporate accounts in the manufacturing sector.
- 7- Creating account plan with a relevant pipeline confirming the short term plan and the long term plan
- 8- Managing and arranging my opportunities professionally over the CRM.
- 9- Following up with the stakeholders to confirm the customer satisfaction through the service delivery and the after sale support process.
- 10- Managing the customer's complaints internally with the designed escalation matrix.
Onsite Service Executive
Vodafone Egypt
06.2014 - 03.2017
- 1- Maintaining fruitful relationships with existing top corporate accounts through handling day-to-day requests and complaints and 360 communication level with Vodafone internal departments.
- 2- Planning and overseeing new marketing initiatives.
- 3- Pitching products and/or services, and developing quotes and proposals.
- 4- Preparing PowerPoint presentations and sales displays.
- 5- Process and close monitoring customers' payment, refunds, and review account adjustments, resolve client discrepancies and short payments, small balance writes off, delinquency notices, customer reconciliations, and processing credit memos.
- 6- Reconcile client disputes as they pertain to payment of outstanding balances that are due.
Corporate Account Angel
Vodafone Egypt
11.2013 - 05.2014
- 1-Develop trust relationships with a portfolio of corporate clients to ensure they do not turn to competition.
- 2-Resolve any issues and problems faced by our clients and deal with complaints to maintain trust.
- 3-Prepare monthly, quarterly and annual reports and forecasts on account status and clearly.
- 4 Communicate our initiatives, Collection progress and bad debt percentage to internal and external stakeholders.
Corporate Customer Care
Vodafone Egypt
08.2011 - 10.2013
- Providing small and medium Enterprise clients with a great experience through a proactive, customized and personalized relationship, to handle their dedicated accounts, addressing their issues proactively.
Call Center Representative
Vodafone Egypt
07.2010 - 07.2011
- -Handle all incoming/outgoing calls of the call center.
- -Provide follow up, occasional campaigns and call backs blended with normal inbound calls.
- -Provide best possible service to customers to achieve highest level of customer satisfaction.
Education
Advanced English Language Courses -
The American University in Cairo (AUC)
01.2009
Basic Business Skills Acquisition (BBSA) - undefined
Future Generation Foundation
06.2010
General Law - Faculty Of Law
Cairo University
01.2008
Skills
- Sales
- Solution Selling (SaaS and CPaaS)
- Business Development
- Account Management
- Customer Relationship Management (CRM)
- Negotiation Skills
- Teamwork
- Sales leadership
- Strategic planning
- Business development and planning
- Partnership development
- Sales tracking
- Competitive analysis
Timeline
Regional Sales Manager
CloudCom
05.2025 - Current
Sales Manager
CEQUENS
05.2024 - 04.2025
Senior Sales Account Manager
CEQUENS
03.2022 - 04.2024
Sales Account Manager
Vodafone Egypt
04.2017 - 02.2022
Onsite Service Executive
Vodafone Egypt
06.2014 - 03.2017
Corporate Account Angel
Vodafone Egypt
11.2013 - 05.2014
Corporate Customer Care
Vodafone Egypt
08.2011 - 10.2013
Call Center Representative
Vodafone Egypt
07.2010 - 07.2011
Basic Business Skills Acquisition (BBSA) - undefined
Future Generation Foundation
General Law - Faculty Of Law
Cairo University
Advanced English Language Courses -
The American University in Cairo (AUC)
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