Technology and IT supporting products and services
Nour Mohmad
EXCUTIVE ASSISTANT
Riyadh,01
Summary
Capable Relationship Manager experienced in developing customized solutions to meet wide-ranging customer needs. Strong collaborator and active listener with excellent verbal and written communication skills. Offering [Five]-year track record of success in [Business].
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Personal Relationship Manager
DEVELOPMENT TOUCH EST.
RIYADH, SAUDI ARABIA
06.2021 - Current
- Worked with Marketing and General Managemnt departments to facilitate communication and deliver personalized solutions to customers.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Transcended requirements on consistent basis to satisfy customers.
- Achieved goals for Real Estate marketing and exceeded performance metrics for customer service.
- Used effective sales strategies to convince clients to accept proposals.
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
- Networked with business leaders and executives to identify clientele within local community.
Sales Promotion Girl
Kaspersky Cybersecurity
Riyadh , Saudi
11.2021 - 12.2022
- Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
- Created and perfected various pitch promotions to attract customers toward products.
- Engaged customers and complied with company script requirements to promote and increase product sales.
- Requested contact information from potential customers to provide additional information.
- Distributed product samples to potential customers to try offerings before committing to purchasing.
- Established, organized and managed Points of Sales relationship by developing sales strategy and building brand awareness.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Set up appointments for sales executives to meet with and install products at customer sites.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Resolved customer issues and concerns by listening attentively, identifying root issue and implementing best resolution possible.
- Provided coupons, product samples, and informational brochures to customers.
- Recorded quantities of sample and coupon distribution to estimate productivity and sales.
Promotional Sales Representative
VEEAM DATA PROTECTION COM.
Riyadh, Saudi Arabia
01.2022 - 02.2022
- Developed and delivered engaging sales presentations to convey product benefits.
- Implemented brand marketing and sales campaigns.
- Automated contact management system, resulting in better client organization and goal alignment.
- Exceeded goals for new accounts in single sales cycle.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Executed direct sales from manufacturers to customers to improve profitability within retail environment.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Sales Assistant
OSN Company
Riyadh, Saudi Arabia
05.2018 - 10.2019
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Completed orders and organized product deliveries to meet customer timetables.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained records related to sales, returns and inventory availability.
- Coached new sales staff on store policies and strategies for increasing revenue.
- Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
- Fielded customer questions to share information about products, availability and pricing.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
Clinical Supervisor
Rama Medical Group
Riyadh, Saudi Arabia
05.2017 - 04.2018
- Implement new policies and educate staff on changes.
- Assessed patients, determined needs and managed care.
- Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
- Worked with nurse manager to develop nursing staff through education, evaluation, performance management and competency improvement.
- Developed, implemented, revised and evaluated policies and procedures.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Collaborated with store manager to maintain daily operations.
- Collaborated with national and international organizations to leverage industry connections.
Education
High School Diploma -
01.2011 - 06.2011
Bachelor of Business Information Systems -
09.2017 - 12.2021
Deploma in Secretary And Office Works -
01.2012 - 01.2013
Skills
Microsoft Office
Fluent in [English]
Relationship building and management
Service support
Client Relationships
Solution development
Product knowledge
Written and verbal communication
Financial services
Asset Management
Customer portfolio management
Interests
Timeline
Promotional Sales Representative - VEEAM DATA PROTECTION COM.
01.2022 - 02.2022
Sales Promotion Girl - Kaspersky Cybersecurity
11.2021 - 12.2022
Personal Relationship Manager - DEVELOPMENT TOUCH EST.
06.2021 - Current
Sales Assistant - OSN Company
05.2018 - 10.2019
Arab Open University - Bachelor of Business Information Systems,
09.2017 - 12.2021
Clinical Supervisor - Rama Medical Group
05.2017 - 04.2018
Cultural Center For Woman - Deploma in Secretary And Office Works,
01.2012 - 01.2013
Nour ALMaaref International School - High School Diploma,
01.2011 - 06.2011